Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: 30 hours per week (Job share is a possibility - 26-30 hours considered)
- Hours
- Part time
- Job share
- Flexible working
- Job ref
- 825-6566053-OPS-A
- Employer
- Shropshire Community Health NHS Trust
- Employer type
- NHS
- Site
- Whitchurch Community Hospital
- Town
- Whitchurch, Shropshire
- Salary
- £23,615 per annum / pro rata
- Salary period
- Yearly
- Closing
- 04/11/2024 23:59
Employer heading
Ward Clerk- Whitchurch Hospital
NHS AfC: Band 2
Shropshire Community Health NHS Trust believes in fairness, equity and above all values diversity in all aspects of its work, as a provider of health services and as an employer of people. We provide visa sponsorship to applicant who require a visa to work in the UK, providing the role you’ve been recruited to meets the requirements set by the Home Office.
From 4 April 2024 overseas workers requiring a general Skilled Worker Visa (such as data analysts, IT and finance professionals, etc) but sponsored by an NHS organisation will need to meet the new salary threshold of £38,700. In addition, applications to the Health and Care Visa route for those occupations paid by NHS bands that are on the immigration salary, a list of skilled jobs which have lower salary requirements, will need to meet the national pay scale for their role or the new minimum salary threshold of £23,200 (whichever is higher). We advise that you check that the role you wish to apply for meets the requirement for sponsorship before applying.
Further guidance on eligible roles can be found here- https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list
https://www.gov.uk/health-care-worker-visa/different-salary-requirements
Job overview
An exciting opportunity has arisen for a Ward Clerk to join our friendly and hard working team at Whitchurch Hosiptal. The purpose of the role is to effectively support clinical staff and outside agencies in an administration role in a busy ward environment. This role requires someone highly motivated, well organised and confident in using their own initative, computer systems whilst having a good eye for accuracy. There will also be the opportunities to support our busy hard working receptionists on the front desk to cover during busy periods
As you will be the first point of the contact for the phone and visitors to the ward, this role requires good communication skills. Empathy and compassion from you will help to continue with the excellent patient care we aim to deliver.
At a time when we are moving to 'paperless' record keeping, current experience of NHS working with computers is key, however full training will be provided if required.
Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.
Main duties of the job
- Acting as the first point of the contact for the phone and visitors to the ward.
- Working closely with teams e.g. Therapy, Discharge-Co-ordinator, regarding admissions and discharges.
- Accurate record keeping.
- To assist with arranging of patient transport.
- Dealing with outside agencies e.g. nursing homes, GPs. Funeral Directors'
- Using daily IT systems e.g RIO to record patient information and support ward staff
- Dealing with medical records
- Supporting nursing staff with administration on a daily basis.
- To contact IT Department as required.
- Deal with mail and deliveries.
- General administrative work.
Working for our organisation
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Detailed job description and main responsibilities
Please see the job description and person specification attached for further information on the role.
Person specification
Qualifications
Essential criteria
- RSA Stage II computer processing/NVQ II in business administration or equivalent experience.
- Good level of general education.
- IT Skills - ECDL.
- Working knowledge of computerised systems and ability to learn quickly.
Experience
Essential criteria
- Substantial relevant clerical experience including customer care/computer skills/organisational skills.
Knowledge
Essential criteria
- An understanding of the requirements of the role.
- Excellent face to face verbal communication and telephone manner.
- Demonstrable negotiating skills.
- Ability to use initiative and utilise quiet times to maintain standards and initiate quality improvements to the service.
- Excellent organisational and prioritising skills.
- Good writing skills.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Paula Harding
- Job title
- Site, Hotel Services & Administration Manager
- Email address
- [email protected]
- Telephone number
- 01948 509241
- Additional information
01948 666292
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