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Job summary

Main area
General Surgery
Grade
NHS AfC: Band 4
Contract
Permanent: Job share
Hours
  • Part time
  • Job share
15 hours per week (Monday to Friday)
Job ref
223-MSU-461
Employer
The Shrewsbury and Telford Hospital NHS Trust
Employer type
NHS
Site
The Royal Shrewsbury Hospital
Town
Shrewsbury
Salary
£25,147 - £27,596 per annum/pro rata
Salary period
Yearly
Closing
06/08/2024 23:59

Employer heading

The Shrewsbury and Telford Hospital NHS Trust logo

Medical Secretary - Urology

NHS AfC: Band 4

Job overview

An exciting opportunity has become available to join our Medical Secretary team in a job sharing capacity, working within the Urology department in the Surgical Centre. The post holder will work closely with the job share secretary and helping secretaries to organise the Consultant's workload, diaries and clinical correspondence to ensure that an efficient service is provided to our patients. 

Applicants should already possess 4 GCSE's (grades 9 - 4) or equivalent.  The ability to plan and prioritise a varied workload is essential as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.

Main duties of the job

The post holder will produce accurate clinical and general correspondence to patients, colleagues and GP's, regularly using complex and medical terminology from audio transcription and self generated correspondence.  You will be required to respond appropriately to telephone calls from patients, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.

You should have knowledge of good practice and system of work within the secretarial / PA field, knowledge of Health & Safety and an understanding of confidentiality / data protection issues.

Working for our organisation

As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification

Qualifications

Essential criteria
  • RSA Stage 3 typing or equivalent
  • 4 GCSE's at grades 9-4 (or equivalent)
  • Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
Desirable criteria
  • AMSPAR
  • NVQ Level 3 in Business Administration
  • ECDL

Experience and knowledge

Essential criteria
  • Audio typing experience
  • Previous secretarial / PA experience
  • Knowledge of medical terminology
  • Customer Care experience
Desirable criteria
  • Medical secretarial experience
  • Knowledge of PAS systems

Employer certification / accreditation badges

Apprenticeships logoPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Pregnancy Loss PledgeDisability confident employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Georgia-Mae Hughes
Job title
Medical Secretary Supervisor
Email address
[email protected]
Telephone number
01743 261000
Additional information

01743 261000, ext 3708

If you have problems applying, contact

Address
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
Telephone
01743 492402
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