Job summary
- Main area
- General Surgery
- Grade
- NHS AfC: Band 4
- Contract
- Permanent: Job share
- Hours
- Part time
- Job share
- Job ref
- 223-MSU-461
- Employer
- The Shrewsbury and Telford Hospital NHS Trust
- Employer type
- NHS
- Site
- The Royal Shrewsbury Hospital
- Town
- Shrewsbury
- Salary
- £25,147 - £27,596 per annum/pro rata
- Salary period
- Yearly
- Closing
- 06/08/2024 23:59
Employer heading
![The Shrewsbury and Telford Hospital NHS Trust logo](https://static.trac.jobs/employer-logos/411.png)
Medical Secretary - Urology
NHS AfC: Band 4
Job overview
An exciting opportunity has become available to join our Medical Secretary team in a job sharing capacity, working within the Urology department in the Surgical Centre. The post holder will work closely with the job share secretary and helping secretaries to organise the Consultant's workload, diaries and clinical correspondence to ensure that an efficient service is provided to our patients.
Applicants should already possess 4 GCSE's (grades 9 - 4) or equivalent. The ability to plan and prioritise a varied workload is essential as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.
Main duties of the job
The post holder will produce accurate clinical and general correspondence to patients, colleagues and GP's, regularly using complex and medical terminology from audio transcription and self generated correspondence. You will be required to respond appropriately to telephone calls from patients, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.
You should have knowledge of good practice and system of work within the secretarial / PA field, knowledge of Health & Safety and an understanding of confidentiality / data protection issues.
Working for our organisation
As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Qualifications
Essential criteria
- RSA Stage 3 typing or equivalent
- 4 GCSE's at grades 9-4 (or equivalent)
- Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
Desirable criteria
- AMSPAR
- NVQ Level 3 in Business Administration
- ECDL
Experience and knowledge
Essential criteria
- Audio typing experience
- Previous secretarial / PA experience
- Knowledge of medical terminology
- Customer Care experience
Desirable criteria
- Medical secretarial experience
- Knowledge of PAS systems
Documents to download
Further details / informal visits contact
- Name
- Georgia-Mae Hughes
- Job title
- Medical Secretary Supervisor
- Email address
- [email protected]
- Telephone number
- 01743 261000
- Additional information
01743 261000, ext 3708
If you have problems applying, contact
- Address
-
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
- Telephone
- 01743 492402
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