Skip to main content
Please wait, loading

Job summary

Main area
Emergency Care Centre
Grade
NHS AfC: Band 3
Contract
Permanent: Full time and part time hours available
Hours
  • Full time
  • Part time
37.5 hours per week (full time and part time hours available)
Job ref
223-AMC-429
Employer
The Shrewsbury and Telford Hospital NHS Trust
Employer type
NHS
Site
The Royal Shrewsbury Hospital
Town
Shrewsbury
Salary
£22,816 - £24,336 per annum/pro rata
Salary period
Yearly
Closing
06/08/2024 23:59

Employer heading

The Shrewsbury and Telford Hospital NHS Trust logo

Acute Medicine Patient Flow Co-ordinator

NHS AfC: Band 3

Job overview

We are looking to recruit a Patient Flow Co-ordinator across the Acute Medicine Department at the Royal Shrewsbury Hospital. 

You will be a member of the Acute Medicine Team working directly with the AMU, AMA and SDEC Nurse Coordinators (NiC) supporting the management of all attendances, admissions and discharges for Acute Medicine patients by facilitating an efficient, effective and timely management of patient’s diagnostics, decisions and utilisation of beds and resources. 

You will develop close working relationships with clinical and non-clinical staff ensuring they demonstrate a professional manner and personal confidence. 

There is a small clinical component to this role, e.g. venepuncture, cannulation, performing ECG's.

Main duties of the job

To work directly with the NiC to ensure the safe and effective flow of patients through the department, directly supporting the Emergency Departments 4 hours patient safety standard.

To monitor performance in all areas of Acute Medicine. This will include chasing diagnostic results to support clinical decision-making as appropriate and the escalation of unnecessary delays to the relevant departments to support patient flow. 

To liaise with work with Inter-disciplinary teams regarding the admission and discharge arrangements of patients. 

To ensure that Internal Professional Standards (IPS) are adhered to – initially contacting speciality doctors directly and escalating to NIC, Acute Physicians, and Departmental Management Team when standards are not adhered to.

To liaise with other agencies and carers as required to provide effective communication and thus to enable timely discharge / transfer of patients out of the Acute Medicine Service.

Alongside the administrative and clerical aspects of the acute med facilitator role, the post holder will provide support and assist Registered Nurses in delivering certain aspects of health care directly to patients, within defined levels of competence and practice. This will include assisting in maintaining a suitable environment in which to deliver that care.

Working for our organisation

We are an organisation that strives to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.

 

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification

Qualifications

Essential criteria
  • NVQ level 3 in Health and Social care related field, or willing to work towards one or equivalent
  • Basic computer skills
  • A good standard of numeracy and literacy - GCSE grades 9-4 (A-C equivalent)
Desirable criteria
  • NVQ level 4 in Health and Social care related field, or willing to work towards one or equivalent

Experience

Essential criteria
  • Awareness of National Access Targets
  • Good understanding of the way in which a hospital works
  • Relevant experience of working within an acute hospital environment

Employer certification / accreditation badges

Apprenticeships logoPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Pregnancy Loss PledgeDisability confident employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Carol Griffiths
Job title
Ward Manager
Email address
[email protected]
Telephone number
01743 261000
Additional information

Ext 1559

 

If you have problems applying, contact

Address
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
Telephone
01743 492402
Apply online nowAlert me to similar vacancies