Job summary
Employer heading
Support Medical Secretary - Dermatology
NHS AfC: Band 3
Job overview
An exciting opportunity has arisen for a Support Medical Secretary to work within the Dermatology Secretary team based at The Royal Shrewsbury Hospital, Shrewsbury.
Fixed term and Secondment considered. Please have agreement from your line manager to support before applying.
The post is for 12 months working 37.5 hours per week across Monday to Friday.
The post holder will join a team of Medical Secretaries who organise the workload of the Consultants within the department and ensure that an efficient service is provided.
You should already possess 4 GCSE's (grades 9 - 4 or C - A) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be qualified or working towards NVQ Level 3 Business/ Medical Admin or AMSPAR.
The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.
Main duties of the job
The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription.
They will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries.
The successful applicant will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.
Working for our organisation
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Education/Training
Essential criteria
- Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
- 4 GCSE's (grades 9 - 4 or C and above) or equivalent
- RSA Stage 3 typewriting, word processing (or equivalent)
Desirable criteria
- AMSPAR
- NVQ Level 3 in Business Administration
- ECDL
Experience and Attainments
Essential criteria
- Experience in audio typing
- Customer Care
- Secretarial procedures
- Knowledge of software programs
- Significant secretarial experience
- Medical Terminology (with the ability to reach the required standard in medical terminology)
Desirable criteria
- Medical Secretarial/ PA experience
- Knowledge of PAS systems
- Experience of compiling rota’s
Skills and Aptitudes
Essential criteria
- High standard of grammar and spelling
- Able to prioritise
- Team worker
- Able to communicate sensitively and tactfully with patients and carers
Desirable criteria
- Minute taking
- Touch Typing
Knowledge
Essential criteria
- Knowledge of good practice and system of work within secretarial/PA field.
- Knowledge of Health and Safety in the Workplace
- Understanding of confidentiality/data protection issues.
Desirable criteria
- Knowledge of NHS policies.
Documents to download
Further details / informal visits contact
- Name
- Laura Swannick
- Job title
- Medical Secretary Supervisor
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
- Telephone
- 01743 492402
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