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Job summary

Main area
Dermatology
Grade
NHS AfC: Band 3
Contract
12 months (Fixed term or secondment)
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
223-SMS-680
Employer
The Shrewsbury and Telford Hospital NHS Trust
Employer type
NHS
Site
The Royal Shrewsbury Hospital
Town
Shrewsbury
Salary
£24,071 - £25,674 pro rata
Salary period
Yearly
Closing
01/10/2024 23:59

Employer heading

The Shrewsbury and Telford Hospital NHS Trust logo

Support Medical Secretary - Dermatology

NHS AfC: Band 3

Job overview

An exciting opportunity has arisen for a Support Medical Secretary to work within the Dermatology Secretary team based at The Royal Shrewsbury Hospital, Shrewsbury. 

Fixed term and Secondment considered.  Please have agreement from your line manager to support before applying.

The post is for 12 months working 37.5  hours per week across Monday to Friday.

The post holder will join a team of Medical Secretaries who organise the workload of the Consultants within the department and ensure that an efficient service is provided. 

You should already possess 4 GCSE's (grades 9 - 4 or C - A) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be qualified or working towards NVQ Level 3 Business/ Medical Admin or AMSPAR. 

The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.

Main duties of the job

The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription. 

They will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries. 

The successful applicant will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.

Working for our organisation

The successful applicant will join a busy team currently comprising of four Medical Secretaries at this site as well as an Admin Assistant.  The post holder is pivotal in the patient’s relationship with the hospital, the clinical team and the Consultants.  The team support each other to organise the workload of the Consultants within the department and ensure that an efficient service is provided. 

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification

Education/Training

Essential criteria
  • Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
  • 4 GCSE's (grades 9 - 4 or C and above) or equivalent
  • RSA Stage 3 typewriting, word processing (or equivalent)
Desirable criteria
  • AMSPAR
  • NVQ Level 3 in Business Administration
  • ECDL

Experience and Attainments

Essential criteria
  • Experience in audio typing
  • Customer Care
  • Secretarial procedures
  • Knowledge of software programs
  • Significant secretarial experience
  • Medical Terminology (with the ability to reach the required standard in medical terminology)
Desirable criteria
  • Medical Secretarial/ PA experience
  • Knowledge of PAS systems
  • Experience of compiling rota’s

Skills and Aptitudes

Essential criteria
  • High standard of grammar and spelling
  • Able to prioritise
  • Team worker
  • Able to communicate sensitively and tactfully with patients and carers
Desirable criteria
  • Minute taking
  • Touch Typing

Knowledge

Essential criteria
  • Knowledge of good practice and system of work within secretarial/PA field.
  • Knowledge of Health and Safety in the Workplace
  • Understanding of confidentiality/data protection issues.
Desirable criteria
  • Knowledge of NHS policies.

Employer certification / accreditation badges

Apprenticeships logoPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Pregnancy Loss PledgeDisability confident employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Laura Swannick
Job title
Medical Secretary Supervisor
Email address
[email protected]

If you have problems applying, contact

Address
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
Telephone
01743 492402
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