Job summary
Employer heading
Communications and Engagement Manager
NHS AfC: Band 7
Job overview
We are looking for an experienced Communications and Engagement Manager to be the lead for all communications and engagement activity relating to a programme. You will be an excellent communicator with creative vision and strong project management and engagement skills. You will have knowledge of service transformation and be a confident negotiator, experienced in working with internal communications, writing and editing content for a range of audiences.
The role includes staff, patient and public involvement, skills in organising and leading events and stakeholder mapping. It will also include supporting with media management, social media, website management, proactive reputation building and PR activity.
You may be required to work at occasional evening and weekend events and travel across the county. Previous experience of working in a similar environment is desirable.
Main duties of the job
The post holder will be an excellent communicator with creative vision and strong project management and engagement skills. They will have knowledge of service transformation and be a confident negotiator, experienced in working with the media, writing and editing content for a range of audiences. They will also have experience of using a variety of digital communications channels including websites, intranets and social media.
Flexibility, confidence, diplomacy, creativity and engagement skills are a must, plus evidence of working with senior-level individuals in a complex environment. The post holder will be expected to engage with internal and external "customers" to understand their requirements, manage their expectations and deliver results.
Working for our organisation
As an employer, we will provide you with an excellent opportunity that will support your career development and support you to fulfil your potential. You will be joining a dedicated team with a breadth of experience and a commitment to ensuring organisational success.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Qualifications
Essential criteria
- Relevant degree level qualification or equivalent professional communications qualification plus training and/or experience in a relevant communications field to Masters level or equivalent.
- Evidence of continuing professional development with strong communications and engagement element
Experience
Essential criteria
- Experience of delivering internal and external communications and engagement in an NHS or other politically high profile environment, including stakeholder, patient and public engagement.
- Demonstrable track record of successful delivery of communications and engagement activities at a senior level.
Desirable criteria
- Experience of planning and delivering activity as part of high profile engagement, pre-consultation or consultation activity.
Knowledge
Essential criteria
- Listening to stakeholder viewpoints and utilising feedback to dynamically adjust engagement strategies.
- Highly self motivated and able to work to strict deadlines
- Experience of communicating complex information to a range of audiences.
Desirable criteria
- Developing and implementing communications and engagement strategies that support service transformation.
- Ability to negotiate with senior stakeholders on difficult and potential controversial issues
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jennifer Fullard
- Job title
- Chief Communications Officer
- Email address
- [email protected]
- Telephone number
- 07933171988
If you have problems applying, contact
- Address
-
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
- Telephone
- 01743 492402
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