Job summary
- Main area
- Patient Flow Co-ordinator
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 825-6498011-OPS
- Employer
- Shropshire Community Health NHS Trust
- Employer type
- NHS
- Site
- Royal Shrewsbury Hospital
- Town
- Shrewsbury
- Salary
- £24,071 - £25,674 pro rata per annum
- Salary period
- Yearly
- Closing
- 27/08/2024 23:59
Employer heading
Patient Flow Co-ordinator
NHS AfC: Band 3
Shropshire Community Health NHS Trust believes in fairness, equity and above all values diversity in all aspects of its work, as a provider of health services and as an employer of people. We provide visa sponsorship to applicant who require a visa to work in the UK, providing the role you’ve been recruited to meets the requirements set by the Home Office.
From 4 April 2024 overseas workers requiring a general Skilled Worker Visa (such as data analysts, IT and finance professionals, etc) but sponsored by an NHS organisation will need to meet the new salary threshold of £38,700. In addition, applications to the Health and Care Visa route for those occupations paid by NHS bands that are on the immigration salary, a list of skilled jobs which have lower salary requirements, will need to meet the national pay scale for their role or the new minimum salary threshold of £23,200 (whichever is higher). We advise that you check that the role you wish to apply for meets the requirement for sponsorship before applying.
Further guidance on eligible roles can be found here- https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list
https://www.gov.uk/health-care-worker-visa/different-salary-requirements
Job overview
An exciting opportunity has arisen for experienced individuals to join our Integrated Discharge Team as a Patient Flow Co-Ordinator. Are you passionate about ensuring patients are in the right place and supported to the right pathway?
Shropshire Community Health Trust is offering an exciting opportunity for motivated individuals to work within the Integrated Health and Social Care Discharge Team at the Shrewsbury and Telford Hospital Trust. The team is expanding, and this is an ideal opportunity to be involved in the transformation of the service and work with the existing skilled team in the specialist field of Complex Discharge.
The successful applicants will be key members of the multidisciplinary health and social care Integrated Discharge Team.
The service operates 8am – 6pm, 7 days a week, this post includes bank holidays and weekend working as part of the clinical team rota.
Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.
Main duties of the job
- To be responsible for ensuring efficient and timely flow of patients.
- Accountable for preparation and distribution of accurate reports. Internal and External Bed States throughout the day from information provided by all four Community Hospitals and the pathway 2 beds within the independent sector beds as well as System Partner beds held with Local Authority and Neighbouring trusts.
- To liaise with the Inpatient wards for information regarding out of hours admissions and discharges.
- To triage referrals using agreed criteria and ascertain priority of patient referrals.
- To work with Neighbouring Acute and Community Trusts to repatriate Shropshire patients and to keep an active caseload/waiting list.
- To attend the Repatriation weekly meetings and provide updates on current caseload. To Ensure waiting list and RIO is updated.
- To work autonomously within the Capacity Hub Standard Operating Procedures, taking responsibility for bed availability and bed allocation and for allocating patients to appropriate beds using sound knowledge of the admission process and Trust and Government targets.
- Liaise appropriately with all members of the Divisional and Operational Teams to ensure optimum use of bed capacity within the Trust.
Working for our organisation
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Detailed job description and main responsibilities
Please see the job description and person specification attached for further information on the role.
Person specification
Training and Qualifications
Essential criteria
- GCSE level Maths and English or equivalent
- Word Text Processing (or equivalent)
- NVQ Level 3 in Administration, or Level 3 NVQ in Health Care Related topic or equivalent
Experience
Essential criteria
- Experience of working within an office environment
- Dealing with the public face to face and on the phone
- Working with hospital computer systems
Knowledge and Skills
Essential criteria
- Articulate with well-developed communication (verbal and written) and interpersonal skills.
- Good organisational skills; self-starter and able to use initiative appropriately with only little supervision.
- Ability to prioritise and work on own initiative.
- Computer literate with experience and knowledge of Microsoft Office - Word, Excel, PowerPoint and Outlook.
- Knowledge of the Discharge Pathways
- Knowledge of Community services and resources
- Demonstrates accuracy and attention to detail
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Amber Bugler
- Job title
- Clinical Services Manager
- Email address
- [email protected]
- Telephone number
- 07980914330
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