Job summary
- Main area
- Accounts Receivable Assistant
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: The role requires a mixture of on site and home working
- Hours
- Part time - 22.5 hours per week (between 9.00am to 5.00pm Monday to Friday- days to be agreed)
- Job ref
- 224-PA20240701739
- Employer
- The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- The Robert Jones and Agnes Hunt NHS FT
- Town
- Gobowen, Oswestry
- Salary
- £22,383 pa pro rata
- Salary period
- Yearly
- Closing
- 08/08/2024 23:59
- Interview date
- 22/08/2024
Employer heading
Accounts Receivable Assistant
NHS AfC: Band 2
Here at the Robert Jones and Agnes Hunt Orthopaedic Trust, we are very proud of our reputation for providing outstanding care to our patients. Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Friendly, Caring, Excellence, Professional and Respect. If your values align to ours, and you would like to join us in aspiring to deliver world class patient care, we would love to hear from you.
Job overview
To work as part of the Accounts Receivable team, raising invoices promptly and accurately for income due to the Trust.
The post holder will be responsible to the Credit Control Manager, and requires good communication and organisational skills.
Applications from job seekers who require current Skilled Worker Sponsorship to work in the UK are welcome and will be considered alongside all other applications. Job seekers should be aware that not all roles will be eligible for Skilled Worker Sponsorship. For further information visit UK Visas and Immigration - GOV.UK (www.gov.uk)
Main duties of the job
The post holders main responsibilities will be the raising of invoices for income due to the Trust promptly and accurately in accordance with Standing Financial Instructions (SFIs) and detailed financial procedures.
Other duties will include responding and taking ownership of queries received from staff, customers and patients.
Also, the post holder will assist with the cash collection and receipting with other members of the team.
Working for our organisation
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job – we want our people to have the best opportunities to thrive in their role.
We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities – including our recently-opened £6 million Headley Court Veterans’ Orthopaedic Centre (the first unit of its kind in the UK).
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.
The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.
We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Detailed job description and main responsibilities
Accounts Receivable/Credit Control
- Raising debtor invoices accurately, ensuring the data quoted on the initial request is input onto the Oracle system promptly within 5 days of the request being received within Accounts Receivable.
- Liaising with various departments within the Trust when incomplete invoice requests are submitted, ensuring that the correct information is supplied to prevent a delay in payment.
- Ensuring all invoices requests are electronically scanned onto the Oracle system and paper copies filed within 24 hours of the invoice being raised.
- Supplying copies of required backing data with invoices to allow prompt payment by the customer.
- Receiving incoming calls from patients, staff, insurance companies and other NHS organisations, taking ownership of the queries raised and supplying the information required to resolve them, ensuring that data protection is adhered to.
- Assisting with producing reminder letters and statements for outstanding invoices.
Cash Office
- Daily preparation of floats for both canteen tills and weekly preparation for Pharmacy till and canteen weekend float.
- Daily collection of canteen cash and weekly collection of pharmacy cash, which involves taking readings of the tills, counting the cash, balancing back to the receipted amount, entering all details onto a spreadsheet and then receipting all cash into the Trust’s income.
- Ad hoc collection of cash from Occupational Therapy, etc. as and when required.
- Receipting and recording of the payments received in the Trust in the form of card, cash and cheque in accordance with the Standing Financial Instructions.
- Issuing of Trust controlled stationery, oversight of stock levels and re-ordering where required.
General
- Managing own workload and time, organising and prioritising work in order of urgency and relevance, meeting month end deadlines and timetables.
- Receiving phone calls from patients and customers who require financial information quickly and accurately.
- Maintenance of an effective working relationship with other members of the Finance Department, other Trust staff, patients and external bodies, actively responding to their needs and delivering a high level of customer satisfaction.
- Providing cover as required for other members of the team during absences.
- Providing new employees with job training and support in own area of expertise.
Person specification
Qualifications/Training
Essential criteria
- 5 GCSEs (or equivalent) including Maths and English Language
Desirable criteria
- AAT level 2 (Foundation) or other relevant NVQ level 2
Experience
Essential criteria
- Experience within an office environment
Desirable criteria
- Experience with a computerised accounts receivable system
Skills and Competencies
Essential criteria
- Computer literate with basic I/T skills covering spreadsheets, word processing and email through Microsoft Office
- Numeracy and an eye for detail, working to a high standard of accuracy whilst meeting tight deadlines
- Good communication skills, both written and verbal
- Good interpersonal skills with the ability to form relationships with managers and other staff, many of whom are more senior
- Ability to work on own initiative within set routines with limited supervision, with advice when required from senior staff
- Ability to work under pressure and to tight deadlines, keeping calm and focussed
Knowledge
Desirable criteria
- Knowledge of NHS finance
- Knowledge of VAT regulations as they apply to the NHS & the role
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Kaye Beharrell
- Job title
- Credit Control Manager
- Email address
- [email protected]
- Telephone number
- 01691 404224
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