Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 825-6304506-OPS
- Employer
- Shropshire Community Health NHS Trust
- Employer type
- NHS
- Site
- The Gateway
- Town
- Craven Arms
- Salary
- £22,816 - £24,336 pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
- Interview date
- 30/07/2024
Employer heading
Clinical Triage Administrator
NHS AfC: Band 3
Shropshire Community Health NHS Trust believes in fairness, equity and above all values diversity in all aspects of its work, as a provider of health services and as an employer of people. We provide visa sponsorship to applicant who require a visa to work in the UK, providing the role you’ve been recruited to meets the requirements set by the Home Office.
From 4 April 2024 overseas workers requiring a general Skilled Worker Visa (such as data analysts, IT and finance professionals, etc) but sponsored by an NHS organisation will need to meet the new salary threshold of £38,700. In addition, applications to the Health and Care Visa route for those occupations paid by NHS bands that are on the immigration salary, a list of skilled jobs which have lower salary requirements, will need to meet the national pay scale for their role or the new minimum salary threshold of £23,200 (whichever is higher). We advise that you check that the role you wish to apply for meets the requirement for sponsorship before applying.
Further guidance on eligible roles can be found here- https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list
https://www.gov.uk/health-care-worker-visa/different-salary-requirements
Job overview
An exciting opportunity has arisen for a Clinical Triage Administrator to join the South West Interdisciplinary Team in the provision of Immediate and Planned Care to patients in the community. The multidisciplinary teams provide nursing and therapy services offering an alternative to hospital admission, supporting timely discharge and enabling people to realise their potential and functional independence. Your role will include dealing with referrals to the nursing and therapy team, general administration work & supporting the Team Leaders.
Please note this vacancy may close early if a high volume of applicants is received, we advise you to submit your application early to avoid disappointment.
Main duties of the job
- To deliver call handling and support to the triage function of the community nursing and therapy team.
- To support the administration functions of the community nursing and therapy team.
- To work independently under the leadership of the team leads, therapists and registered nurses, working within Trust policies, procedures, and standard operating procedures.
- To communicate effectively, with sensitivity and compassion, and to manage relationships with people, making reasonable adjustments where necessary.
Working for our organisation
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Detailed job description and main responsibilities
Please see the job description and person specification attached for further information on the role.
Person specification
Qualifications
Essential criteria
- GCSE's grade A-C in English Language and Maths
- NVQ level 3 in Business Administration or equivalent
- Level 3 RSA/OCR typewriting qualification or equivalent experience
Experience
Essential criteria
- Experience of working within a busy office environment.
- Experience of dealing with the public face to face and on the phone.
Knowledge
Essential criteria
- Competent in the use of Microsoft products including Outlook, Access, Word, Excel, Powerpoint with advanced skills in the use of spreadsheet and database packages.
- Able to work without daily supervision.
- Able to organise own work and use own initiative.
- Sound knowledge of general administrative procedures.
- Good time management.
- Ability to effectively use Internet and Databases for information searching and retrieval.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kerryn Rankine
- Job title
- Team Leader
- Email address
- [email protected]
- Telephone number
- 01588 676323
List jobs with Shropshire Community Health NHS Trust in Administrative Services or all sectors