Job summary
- Main area
- Digital Trainer
- Grade
- Band 5
- Contract
- Fixed term: 13 months (Full Time – 37.5 hours per week)
- Hours
- Full time
- Flexible working
- Job ref
- 070-AC159-1224
- Employer
- Powys Teaching Health Board
- Employer type
- NHS
- Site
- Bronllys Hospital
- Town
- BRECON
- Salary
- £30,420 - £37,030 Per annum
- Salary period
- Yearly
- Closing
- 05/01/2025 23:59
Employer heading
Digital Application Training Specialist
Band 5
Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.
Job overview
THIS POST IS FIXED TERM FOR 13 MONTHS DUE TO FUNDING
The role involves working closely with key stakeholders across the organisation, including clinical teams, to ensure the successful implementation and utilisation of the new electronic Prescribing and Medicines Administration (ePMA) system. The primary focus is on providing comprehensive digital literacy training to all relevant personnel.
Main duties of the job
- Engage with various stakeholders within the organisation, including clinical teams, IT specialists, and administrative staff, to identify training needs and develop a tailored training plan.
- Work collaboratively with department heads to schedule and coordinate training sessions, ensuring minimal disruption to daily operations.
- Maintain open communication channels with all stakeholders to gather feedback and make necessary adjustments to the training program.
- Design and deliver digital literacy training programs that are specific to the ePMA system, ensuring all users are comfortable and proficient in its use.
- Develop training materials, including user manuals, quick reference guides, and online tutorials, to support the training sessions.
- Conduct hands-on training sessions, workshops, and seminars to ensure practical understanding and application of the ePMA system.
- Provide ongoing support and refresher training sessions as needed to address any emerging issues or updates to the system.
- On-site digital and ePMA system training and support will be a key responsibility for this role.
Working for our organisation
Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Detailed job description and main responsibilities
As per JD & PS added to documents tab
Main Responsibilities
Provide comprehensive training on Clinical Applications tailored to meet the differing requirements of users in the Health Board.
Provide Application training to all levels of staff who use the clinical systems.
Liaise with Heads of Departments to arrange for staff to be released for
training.
Liaise with Heads of Department to arrange for staff to be released for user acceptance testing.
Appraise / analyse new modules before any major updates connect to the live systems.
Responsible for drafting and updating application training materials including eLearning modules and user guides.
Conduct refresher sessions for existing users who have been identified as
consistently making input errors.
Provide detailed instruction as necessary and responds to wide-ranging and detailed questioning in own area(s) of specialisation.
Develop examples and material for use in pre-defined courses.
Person specification
Qualifications and / or Knowledge
Essential criteria
- Educated to degree standard or relevant experience
- Excellent communication skills (verbal & written)
- Excellent IT skills
- Excellent administrative and organisational skills
Desirable criteria
- Training qualification or considerable relevant experience within a training environment
- Understanding / experience in the production of process maps
- Understanding of ITIL
Experience
Essential criteria
- Experience of training groups of learners with variable skill levels, managing group dynamics to ensure a positive outcome
- Experience of training administration such as scheduling courses, recording attendance, feedback from delegates and preparing all necessary materials and paperwork prior to courses
Desirable criteria
- In depth knowledge of patient administration and clinical systems
Other
Essential criteria
- Ability to travel within Powys geographical area
Aptiitude and Abilities
Essential criteria
- Effective interpersonal and communication skills
- Ability to develop and maintain good relationships with a range of stakeholders and communicate effectively with a diverse range of specialists
- Excellent computer skills and experience of Microsoft Office Suite with the ability to learn new applications and the ability to transfer knowledge to others effectively
- Highly motivated and committed to improving functionality within electronic systems and encouraging user participation
Desirable criteria
- Ability to speak Welsh
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are not necessary
Documents to download
Further details / informal visits contact
- Name
- Ian Chambers
- Job title
- Service Improvement Manager
- Email address
- [email protected]
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