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Job summary

Main area
Spinal Administration
Grade
NHS AfC: Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
321-NOTSS-6454382-B6
Employer
Oxford University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Nuffield Orthopaedic Centre, NHS Trust
Town
Oxford
Salary
£35,392 - £42,618 per annum pro rata
Salary period
Yearly
Closing
04/08/2024 23:59

Employer heading

Oxford University Hospitals NHS Foundation Trust logo

Assistant Service Manager

NHS AfC: Band 6

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

 

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

 

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

 

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


 

Job overview

An exciting opportunity has arisen for Spinal  Assistant Service Manager within the Oxford Spinal Administration Service.  Reporting to the Service Manager, you will have key responsibilities for providing a high quality service and the operational day to day running of support services and being a first point of contact. The role is very diverse and you will be involved in the management of RTT and cancer targets, performance management including capacity and demand management, assisting with hospital capacity when required, the financial management of budgets, leading on specific areas of work, and the line management of the Spinal  administration team.

Main duties of the job

  • To be responsible for ensuring that robust systems are in place to achieve delivery of the Directorate and individual service patient access targets.
  • To ensure that all local processes are in line with Trust and National processes
  • To review and improve data quality within the directorate and clinical service units
  • To work with clinical service units to simplify administrative processes to ensure an efficient and effective pathway to support the delivery of patient care
  • To deliver training to directorate staff on processes and mechanisms for patient documentation on the Trust Electronic Patient Record
  • To maintain an overall view of directorate elective waiting lists to ensure that patients are seen and treated within the national targets and that patient pathways are appropriately recorded
  • To ensure that all activity is appropriately captured and coded to maximise income for the services and the directorate

Working for our organisation

  • To maintain an overall view of directorate elective waiting lists to ensure that patients are seen and treated within the national targets and that patient pathways are appropriately recorded
  • To ensure that all activity is appropriately captured and coded to maximise income for the services and the directorate

Detailed job description and main responsibilities

  • To be responsible for ensuring that robust systems are in place to achieve delivery of the Directorate and individual service patient access targets.
  • To ensure that all local processes are in line with Trust and National processes
  • To review and improve data quality within the directorate and clinical service units
  • To work with clinical service units to simplify administrative processes to ensure an efficient and effective pathway to support the delivery of patient care
  • To deliver training to directorate staff on processes and mechanisms for patient documentation on the Trust Electronic Patient Record

Person specification

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Essential criteria
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Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleArmed Forces Covenant (Silver Award)Embracing Equality Diversity InclusionDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Prince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Eva Meszarosova
Job title
Spinal Surgery Service Manager
Email address
[email protected]
Telephone number
01865737940
Additional information

[email protected]

[email protected]

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