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Prif leoliad
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Gradd
NHS AfC: Band 3
Contract
Parhaol: 30 hrs/wk Monday, Tuesday, Thursday , Friday , Saturday 16:00-22:00
Oriau
Rhan-amser - 30 awr yr wythnos (30 hrs/wk Monday, Tuesday, Thursday , Friday , Saturday 16:00-22:00)
Cyfeirnod y swydd
321-MRC-6402408-B3
Cyflogwr
Oxford University Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
John Radcliffe Hospital
Tref
Oxford
Cyflog
£22,816 - £24,336 per annum
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Today at 23:59

Teitl cyflogwr

Oxford University Hospitals NHS Foundation Trust logo

Administration Officer

NHS AfC: Band 3

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

 

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

 

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

 

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


 

Trosolwg o'r swydd

To provide a high quality, comprehensive and professional administration service in support
of the clinical activities undertaken in the Emergency Department and on the wards of Oxford
University Hospitals NHS Foundation Trust.

Prif ddyletswyddau'r swydd

To provide a high quality, comprehensive and professional administration service in support of the clinical activities undertaken in the Emergency Department and on the wards of Oxford University Hospitals NHS Foundation Trust. 

Gweithio i'n sefydliad

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

• To be responsible for the reception of patients, relatives, carers and ambulance staff
in a calm, professional and polite manner
• To supply clinical staff with the correct documentation to support patients clinical
pathways through the Emergency Department and Emergency Assessment Unit.
• To accurately record and input full data/information into the Trust’s EPR system in a
timely manner.
• To provide excellent customer care that demonstrates a caring and responsive
approach to those attending the hospital.
• Act as a first point of call for patients, relatives and carers presenting to the
Emergency Department and provide guidance on what they can expect
• Keeping a watchful eye on patients in the waiting room.
• Collect personal and confidential information from patients or relatives ensuring tact
and empathy are employed when inputting presenting complaint and using both
computerised and paper-based systems as appropriate. Data may be collected at the
reception desk or directly from seriously ill patients who are already in cubicles within
the department or their relatives.
• Use tact, diplomacy, understanding and compassion when communicating with
patients who may be distressed, hard of hearing or whose first language is not
English.
• To liaise with Ambulance and Police services and relevant departments within the
trust as necessary to ensure a smooth patient pathway.
• File departmental records and organised the culling of filed notes in accordance with
Trust guidelines. To support the collection of notes for Audit/Research as requested
by Team Coordinators/Senior Clinicians
• Photocopying and other general office procedures.
• To contribute in own personal development, through attendance at mandatory
training courses and appraisal
• To understand own role and involvement in the Major Incident Process.
• To ensure that information on overseas and private patients is entered accurately
onto EPR, to ensure appropriate charges are incurred.
• To frequently enter the Resus room to take patient details of Trauma patients who are
seriously ill and requiring urgent medical attention, ensuring the details are added to
the system in an expedited manner.

Manyleb y person

Education/ Qualifacations

Meini prawf hanfodol
  • Educated to Alevel
  • Good level of written communication (demonstrated in application form
  • Experience
  • Accurate attention to detail, Excellent Keyboard skills, Ability to work under pressure.
Meini prawf dymunol
  • Experience working for the NHS/ Public Sector
  • IT literate with a good level of experience in MS Office, Word and Excel
  • Good general level of Education GCSE or equivalent in English. Good IT Skills

Bathodynnau ardystio / achredu cyflogwyr

Fair Train work experience quality standard - gold standardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleArmed Forces Covenant (Silver Award)Embracing Equality Diversity InclusionDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Prince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthArmed Forces Covenant

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Enw
Janet Tighe
Teitl y swydd
Administration Team Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01865223198
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg