Job summary
Employer heading
Recruitment Compliance Officer (Candidate Experience)
Band 4
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
Part time and full time positions available, 2 days per week in Oxford and homeworking for 3 days.
Do you have experience of supporting a busy and fast paced recruitment team and can evidence providing a positive candidate experience?
At Oxford Health we are on a mission to improve our candidate journey and ensure that anyone interested in joining our Trust receives clear communications, guidance and support throughout the process.
Oxford Health offer many career paths and the recruitment and onboarding team is part of a larger HR department, working collaboratively with our colleagues on many workstreams and projects. If you have bags of initiative, are enthusiastic, helpful, can communicate really effectively, possess excellent attention to detail and want to join a team on a continuous improvement journey then we would love to hear from you!
We are based in Littlemore in Oxford and work from the office 2 days a week and the rest of the time from home, attending recruitment events and team training days in person too. We have full time and part time posts available but we can consider flexible working hours and would encourage you to have a conversation with us ahead of making a formal application if you have any questions. You will need to be flexible to attend in person events and training days as needed and be able to commute to the office twice a week minimum.
Main duties of the job
These are key roles within our Compliance and Onboarding teams which work closely alongside our Talent and Recruitment Events teams, providing a holistic candidate experience, ensuring that once moved to offer stage new starters are moved through our onboarding process in a timely manner, all whilst providing a friendly and welcoming service.
The recruitment and onboarding department is currently going through a change process and there will be opportunities to contribute ideas to making improvements (part of your interview will be around what improvements you think we can make).
This role will initially offer rotational support across all of our business areas and you may in time end up solely supporting one directorate depending on the needs of the business but this experience will ensure you gain clear knowledge about all areas of our Trust.
Working for our organisation
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
Ideally you will have had experience within a recruitment team, or if not within customer services or HR, and will be familiar with employment legislation and the stages involved in getting someone ready to join an organisation.
You will require knowledge of all MS Office systems and be confident in communicating both verbally and over email in a professional and proficient manner. Any experience of an ATS (we currently use TRAC) would be advantageous but you should be able to pick up systems quickly and be confident with automation whilst still ensuring the human element is evident.
Before Applying
Please see the attached JD for further information which will help you write your supporting statement. You will also need to attach/upload your CV or if you don't have a CV you will need to include your relevant career history in the supporting statement as well.
Key elements we will be looking for you to address in your application are: any experience of pre-employment checks, recruitment, data entry, communication, candidate experience, team player, recruitment/HR databases, prioritising tasks, managing multiple work strands.
Interviews are likely to take place on 27th November and may be in person. Please advise if you have any issues with the date at time of application.
Person specification
Knowledge
Essential criteria
- Previous experience of working in Recruitment, HR or a Customer Service environment
- Experience of working with large amounts of data and being responsible for own work
- Proven experience in a role requiring attention to detail
Technical
Essential criteria
- Proven ability to use word, excel, access and HR databases.
- Any experience of pre-employment checks or onboarding
Personal Skills
Essential criteria
- Ability to work on own initiative as well as part of a team
Documents to download
Further details / informal visits contact
- Name
- Bee Duplessis
- Job title
- Compliance & Onboarding Manager
- Email address
- [email protected]
- Telephone number
- 07824 610067
- Additional information
If you have any questions prior to making an application please do contact Bee Duplessis our Compliance & Onboarding Manager. At OHFT we want to employ people with aptitude and motivation and a commitment to our values. If you are not sure whether your experience is relevant please do get in touch as we are keen to employ people who bring fresh ideas and diversity of thought to our processes.
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