Job summary
Employer heading
Medical Secretary
Band 4
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
We are looking for an experienced Medical Secretary to join our City & South Learning Disability Community Team to work with our LD Medics in providing support to some of our most vulnerable people. This is a 6-month fixed term contract based at our Slade Site in Oxford, with some remote working.
You'll provide clinical administrative support to our Learning Disability Consultant Psychiatrists, specialty doctors and the Community Learning Disability Teams (CLDT), ensuring our clinicians are able to deliver the best possible care to our patients.
This role is integral to the team and you'll be supported by the Office Manager and other Team Administrators to ensure successful delivery of our services. You'll be liaising with people that have learning disabilities and their family/carers as well as other system partners to ensure that recommendations for treatment given by our medics are received so they can be implemented.
If you have a strong background in clinical administration as a medical secretary and want to make a difference to supporting people with learning disabilities who have complex needs, we'd love to hear from you!
Main duties of the job
- Provide clerical support to a Learning disability Consultant Psychiatrist(s) and specialty doctors and the Community Learning Disability teams (CLDT).
- Co-ordinating consultant/team diary, typing reports/letters to GPs and other relevant people, registering referrals on the system, answering telephone calls, offering appointments and booking relevant clinic slots for both face to face and digital consultations, sending appointment reminders, capture clinical activity electronically, check and update patient demographic details, and support other CLDT support staff.
- Contribute to improving the quality of our services and lead on initiatives that improve the efficiency of the Trust
- Organise workload with the Consultants, Specialty Doctors and CLDT(s) and co- ordinate activities with other medical secretaries, support officers and administrators to ensure that an efficient service is provided.
Please refer to the job description attached for a comprehensive list of duties
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the “candidate guide to making an application” which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount
- Pension scheme
- Lease car scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (waiting lists may apply)
- Staff networking and support groups
Detailed job description and main responsibilities
Please refer to the job description and guidance notes attached for further information on this role
Person specification
Knowledge
Essential criteria
- Experience of Microsoft 365
Desirable criteria
- Experience of RiO
Skills
Essential criteria
- Excellent typing skills and ability to audio type
- Able to communicate with staff across all levels
Experience
Essential criteria
- Experience working in an administrative role
- Customer service experience
Desirable criteria
- Experience working as a Medical Secretary
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Hannah Osman
- Job title
- PA and project support
- Telephone number
- 07824334843
- Additional information
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
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