Crynodeb o'r swydd
Teitl cyflogwr
Patient Pathway Administrator
NHS AfC: Band 4
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
Trosolwg o'r swydd
We are seeking to appoint a full time Patient Pathway Administrator to join our friendly team within the Children Psychological Medicine department based at the John Radcliffe Hospital
This post is crucial to the services and would suit a candidate who has excellent organisational and communication skills. You will be expected to liaise with staff and colleagues at all levels. You should have the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment.
Knowledge of the Trust's Electronic Patient Record System (EPR) is essential.
This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.
Prif ddyletswyddau'r swydd
Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.
The post holder will be responsible for providing a professional, comprehensive and efficient administrative service, which is effectively delivered to the Children Psychological Medicine, patients, their families and carers. Professional contacts and stakeholders. This includes taking responsibility for proactively managing the patient pathway in accordance with RTT 18 week standards and the Elective Access Policy, expediting patients where appropriate and escalating issues to the Clinical Leads and Operational Services Manager for support and resolution.
Gweithio i'n sefydliad
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.
The post holder will be responsible for providing a professional, comprehensive and efficient administrative service, which is effectively delivered to the Children Psychological Medicine, patients, their families and carers. Professional contacts and stakeholders. This includes taking responsibility for proactively managing the patient pathway in accordance with RTT 18 week standards and the Elective Access Policy, expediting patients where appropriate and escalating issues to the Clinical Leads and Operational Services Manager for support and resolution.
Manyleb y person
Shortlisting
Meini prawf hanfodol
- EPR Trained
- Proven experience within an administrative role
- Highly organised and have the ability to coordinate and prioritise own workload
- Competent e-mail user
- Experience of dealing with tight deadlines and targets
- Ability to cope effectively under pressure
Meini prawf dymunol
- Evidence of team working
- Evidence of interacting with a wide range of people
- Familiarity with NHS performance targets
- Previous NHS experience
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Aneta Molduano
- Teitl y swydd
- Assistant Service Manager
- Cyfeiriad ebost
- [email protected]
Rhestr swyddi gyda Oxford University Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector