Job summary
- Main area
- Community Health Services
- Grade
- Band 7
- Contract
- Permanent: 37.5 hours over 5 days. Role is office based.
- Hours
- Full time - 37.5 hours per week (Service Hours are 0800-2000 every day of the year. Shifts are 7.5 hours in length. There may be occasional requirement to work weekends and bank holidays.)
- Job ref
- 267-CH6347825-B
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Abingdon Community Hospital
- Town
- Abingdon
- Salary
- £46,148 - £52,809 Per annum | pro rata
- Salary period
- Yearly
- Closing
- 09/09/2024 23:59
Employer heading
Single Point of Access Clinical Lead (South Hub)
Band 7
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We know Job Descriptions and Specifications can sometimes be long which can be off-putting for some people, and we don’t want to let that deter you from applying.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQI+ community.
Good luck and we hope to hear from you!
Job overview
The Single Point of Access (SPA) team is seeking an experienced nurse or HCP to join our team as a Clinical Lead in the South Hub based at Abingdon Community Hospital. SPA is a service that manages the inbound referrals for multiple community teams and is both public facing and for health professionals to use. Informal visits and contact with the recruiting manager are encouraged to find out more about this unique service.
You will work with the Operational Manager, Modern Matron and peer Clinical Lead in leading the community SPA team to maintain business as usual as well as leading on aspects of the transformation works linked to national drivers.
This post is 37.5hrs per week and you will be expected to work predominantly week days, with the occasional weekend or bank holiday shifts based on service need. This role will require you to travel between rural community bases across Oxfordshire including the Banbury office at the Fiennes Centre. You must therefore be comfortable with driving for work purposes and able to travel freely within the hours of the role. Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required).
Please note previous applicants who have applied and been assessed for the same/similar role within the last 6 months need not apply.
Main duties of the job
This role includes several core duties, some of the essential which you will need to demonstrate knowledge and experience in are line management of staff, recruitment, problem solving skills, and quality improvement/ service improvement. You will have overall responsibility for providing guidance, support and mentorship to clinical and non-clinical staff, overseeing the systems and processes in place to ensure the safe and efficient referral management and problem-solving issues as they arise throughout the day.
You will be expected to work in partnership with acute, primary and community HCP’s with system navigation and managing the inbound community referrals for Oxford Health. You will work in synergy with the team providing guidance, support and mentorship to staff. You will be core to the continuous service development and transformation including the implementation of local initiative and wider directorate level transformation workstreams.
The successful applicant will receive a comprehensive Induction to the service including the support of you line manager, senior clinical leadership and peer clinical lead.
Working for our organisation
SPA team consists of administrative and clinical staff who work collaboratively across the two sites (Abingdon and Banbury). The successful applicant will receive a comprehensive Induction to the service including the support of you line manager, senior clinical leadership and peer clinical lead.
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
Managerial
· To lead the operational service delivery within the community working closely with acute sector, and Social Service colleagues adapting working style, flexing capacity, and implementing escalation measures to meet immediate and long-term pressures.
· To lead the service development within the department working closely with community services, acute sector, and Social Service colleagues to ensure a strategic and operational fit both in the short and long term.
· To be accountable for all team resources including the budget.
· To deputise for the SPA Operational Manager when required.
· To lead and be accountable for the implementation of performance indicators within the team
· To lead and be accountable for the implementation of departmental audit seeking external support as appropriate.
· To lead the development and implementation of service specific policies, procedures, and protocols.
· To be an expert resource to partner professionals, services, and organisations.
Clinical
· To maintain advanced knowledge and understanding of health and social services, including their access criteria and availability. This includes community hospitals and a range of specialist services e.g. continuing or palliative care.
· To actively work with the community service leads to facilitate and forward plan transfers of patients to community beds and other community services.
· At times of escalation to take emergency level decision making to facilitate the transfer of patients to optimise available capacity across the whole system using escalation measures as appropriate.
· To contribute specialised knowledge of community and intermediate care services to the daily Whole system conference to ensure effective flow of patients within the whole system.
· To maintain accurate patient and service records sharing information as appropriate and in line with Caldicott principles.
· To provide a daily report of patient flows to relevant managers, senior managers and chief executives in both health and social care.
· To lead service specific audit and participate in wider research / audit initiatives to inform future service development.
· To lead the development of and maintain close working links with all partner services and agencies.
· To have an in depth understanding of local and national policies in order to contribute to the development of practice.
· To lead the development of local operational policy to support best practice and the delivery of quality service.
· To work in partnership with service manager and relevant colleagues to ensure adequate service provision as agreed and to meet the local service standard of assessing all patients within 24 hours of referral.
Professional
· To work within all Trust policies and procedures, and your professional code of conduct.
· To lead the development of the individuals within the nursing team including individual performance reviews and the development and implementation of personal development plans.
· To participate in clinical supervision as agreed.
· To undertake on-going professional development in line with the needs of the post and requirement of professional bodies to maintain clinical knowledge and experience.
Person specification
Qualifications
Essential criteria
- Registered HCP
- Degree level education or equivalent
- Post registration qualification relevant to role e.g. frailty, advanced assessment skills, history taking
Desirable criteria
- Teaching and assessing qualification (examples: practice assessor/ supervisor, ENB 998, PGCert)
- Management or professional leadership qualification
Knowledge & Experience
Essential criteria
- Ability to work as an autonomous practitioner
- Knowledge of local and national policy (examples: NHS LTP, Aging well agenda, internal transformation changes)
- Evidence of ability to manage others
- Evidence of ability to work in highly charged environment/ stressful situations
- Evidence of budget/ resource management awareness
Desirable criteria
- Current or recent community knowledge or experience
Skills
Essential criteria
- Enhanced assessment skills
- Well-developed leadership and management skills
- Well-developed documentation skills
- Proficient time management skills
- IT skills e.g. proficient in Microsoft applications, electronic patient records systems
Desirable criteria
- ECDL
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Matt Cadby
- Job title
- Operational Manager
- Email address
- [email protected]
- Telephone number
- 07770 331073
- Additional information
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
Lorraine Hirst, Clinical Manager
07795306439
Karen White or Eunice Gardiner on 01865 903750
Contact to either Matt or Lorraine via MS Teams is also welcome.
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