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Job summary

Main area
Gynaecology
Grade
NHS AfC: Band 3
Contract
Fixed term: 9 months (or secondment)
Hours
Part time - 21 hours per week
Job ref
214-W&C-6351944
Employer
Sherwood Forest Hospitals NHS Foundation Trust
Employer type
NHS
Site
King's Mill Hospital
Town
Sutton in Ashfield
Salary
£22,816 - £24,336 per annum pro rata
Salary period
Yearly
Closing
29/07/2024 23:59

Employer heading

Sherwood Forest Hospitals NHS Foundation Trust logo

Womens and Childrens Triage Co-ordinator

NHS AfC: Band 3

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.

_______________________________________________________

Job overview

An exciting opportunity is available to join the Gynaecology team at King's Mill Hospital as a Triage Co-ordinator on a 9-month fixed term contract.

The role provides administrative support and coordination of high quality patient care to those affected by gynaecological cancer. The successful candidate with be a point of contact for patients throughout their hospital attendance to ensure accessible and customer focused care.

You will work alongside a multi-disciplinary team to ensure administrative support throughout the patient's journey at Sherwood Forest Hospitals. Key responsibilities include:

- Contacting patients by telephone to confirm upcoming appointments 
- Proactively monitor and optimise the booking of all clinic
- Liaise with Consultants, Doctors and Specialist Nurses as require
- Provide a patient centred and timely and efficient response
- Organise, plan, and prioritise workloads sufficiently and effectively

If you are passionate about ensuring high standards of patient care and want to make a difference in those undertaking cancer treatment, we encourange you to apply for this role.

Main duties of the job

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.

Working for our organisation

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.            

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

Detailed job description and main responsibilities

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.

Person specification

Knowledge Requirements

Essential criteria
  • Computer literate, with experience of using a keyboard with a high level of accuracy
  • Knowledge of NHS or service provider in general
  • Thorough knowledge of healthcare administrative systems and processes
  • Knowledge of databases, spreadsheets i.e. Careflow, Dragon, ICE, Orion, Excel, or similar applications
  • Experience of using a full range of IT/Patient data systems
  • Confidentiality and Data Protection
  • Health and Safety
  • Equality and diversity
Desirable criteria
  • Sound office clerical background providing knowledge of relevant procedures
  • Experience of using a full range of IT / Patient data systems – As applicable to speciality

Qualifications

Essential criteria
  • Good general education with GCSE English at grade C or above, (or equivalent)
  • RSA II (or equivalent)
Desirable criteria
  • Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
  • NVQ in Customer Care
  • nstitute of Health Records & Information Management Diploma (IHRIM)
  • European Computer Driving Licence
  • Shorthand speeds of 80wpm

Further Training

Essential criteria
  • On the job training.

Experience

Essential criteria
  • Quality Customer Service
  • Previous NHS knowledge and experience

Contractual Requirements

Essential criteria
  • Regular attendance and willingness to work flexible hours as necessary

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPathway to excellenceCare quality commission - GoodCarer Friendly Employer 2021Mindful employer.  Being positive about mental health.Disability confident employerCare4NottsTime to changeFair Train Silver StandardStep into healthNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jessica Devlin
Job title
Operations Manager
Email address
[email protected]
Telephone number
01623622515
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