Job summary
Employer heading
Patient Pathway Co-ordinator
NHS AfC: Band 3
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal’s Trust of the Year in 2020.
The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.
We would love you to join us.
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Job overview
Are you passionate about providing exceptional patient care and ensuring a seamless healthcare experience?
We have an exciting opportunity for a Patient Pathway Coordinator to join our professional and dedicated team. We are committed to creating a positive journey for every patient seen within our service, and we’re looking for someone who shares our vision and drive.
About the Role:
As a Patient Pathway Coordinator, you will play a vital role in ensuring patients experience a smooth and efficient journey through our service. Working in a fast-paced and dynamic environment, you will manage administrative and coordination tasks that are essential for delivering high-quality patient care.
Main duties of the job
To see the full detailed job description and main responsibilities of the job please refer to the job description attached.
Working for our organisation
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.
The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.
Detailed job description and main responsibilities
To see the full detailed job description and main responsibilities of the job please refer to the job description attached.
Person specification
Knowledge
Essential criteria
- Computer literate, with experience of using a keyboard with a high level of accuracy.
- Knowledge of NHS or service provider in general
- Thorough knowledge of healthcare or other administrative systems and processes
- Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
- Experience of using a full range of IT/Patient data systems
- Confidentiality and Data Protection
- Health and Safety
- Equality and diversity
Desirable criteria
- Sound office clerical background providing knowledge of relevant procedures
- Experience of using a full range of IT/Patient data systems – As applicable to speciality
Qualifications
Essential criteria
- Good general education with GCSE English at grade C or above or equivalent qualification / experience.
- RSA II (or equivalent)
Desirable criteria
- Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
- NVQ in Customer Care
- Institute of Health Records & Information
- Management Diploma (IHRIM)
- European Computer Driving Licence
- Shorthand speeds of 80wpm
Further Training
Essential criteria
- On the job training.
Desirable criteria
- Supervisory training
- Experience of managing health & safety issues
Experience
Essential criteria
- Quality customer care
- Previous NHS knowledge and experience
Desirable criteria
- Experience of supervising staff
Contractual Requirements
Essential criteria
- Regular attendance and willingness to work flexible hours as necessary
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Amie Wright
- Job title
- Operational Support Officer
- Email address
- [email protected]
- Telephone number
- 01623 622515
- Additional information
For informal visits please contact by phone or email to arrange. ext 3009
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