Job vacancy: Clinic Prep Team Leader, Sherwood Forest Hospitals NHS Foundation Trust, Sutton in Ashfield

Job summary

Main area: Administrative and Clerical
Grade: NHS AfC: Band 4
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday to Friday between 08:00-17:00)
Job ref: 214-CSTO-6429404

Employer: Sherwood Forest Hospitals NHS Foundation Trust
Employer type: NHS
Site: Kings Mill Hospital
Town: Sutton in Ashfield
Salary: £25,147 - £27,596 per annum
Salary period: Yearly
Closing: 01/08/2024 23:59

Clinic Prep Team Leader

NHS AfC: Band 4

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.

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Detailed job description and main responsibilities

To see the full detailed job description and main responsibilities of the job please refer the job description attached.

Person specification

Knowledge

Essential criteria

Computer literate with excellent keyboard skills equivalent to RSA1
Ability to interpret/analyse data
Ability to use spreadsheets
Confidentiality procedures
Current knowledge of NHS Issues, understanding of targets affecting OPD.
Knowledge of how to deal with a range of non routine activities such as work allocation.
Problem solves for the team as well as answering queries and progress chasing.
Ability to develop new and additional processes for the team to meet the ever changing OPD environment.

Desirable criteria

Knowledge of 18 week pathways
Working knowledge of PAS and the NHS in general.

Qualifications

Essential criteria

Good general education including English GCSE at grade C or above (or equivalent)
Education/Ability equivalent A level standard
HRIM Certificate or equivalent level of knowledge

Desirable criteria

European Computer Driving Licence
NVQ Level II Admin

Further Training

Essential criteria

Supervisory skills training or willingness to attend

Experience

Essential criteria

Experience of working within an office environment.
Patient admin experience at a senior/supervisory level to include OPD clinics/appointments system and booking
Leading project areas or work streams preferably in the outpatient setting

Desirable criteria

Customer Care
NHS experience
Supervisory Experience

Contractual Requirements

Essential criteria

Ability to work under pressure and adhere to strict deadlines.
Good team member
Diplomatic and tactful.
Regular attender and flexible approach to work

If you would like this information in an alternative format or in a different language please contact us on 01623 622515 ext 3271.

Please note that we no longer accept handwritten/paper applications and that the email address given on your application will be used for all correspondence regarding this post.

We reserve the right to close a vacancy before the closing date if a sufficient number of applications have been received. Priority for vacancies at the Trust will be given to existing employees of Sherwood Forest Hospitals NHS Foundation Trust whose roles are currently at risk of redundancy due to organisational change.

Only applications received on or before the closing date will be considered for short listing. This is to ensure that the Trust meets its commitment to Equality of Opportunity.

In submitting an application, you authorise Sherwood Forest Hospitals NHS Foundation Trust to confirm any current and previous NHS Service details and you agree to the Trust obtaining and transferring personal date held about you, including Occupational Health data (inoculations and screening tests). This data will be shared using the NHS Electronic Staff Record (ESR) and third party systems via an automated process and will only be used for the purposes of maintaining your employment record.

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check. The Trust will pay for the check initially and the money will then be invoiced to you once you've commenced employment. The current price of a check is £40 plus VAT for an enhanced and £23 plus VAT for a standard check. If you are asked to complete a DBS check and have a previous identity that you do not wish to be disclosed to your employer and/or on your DBS certificate, you should call or email the dedicated sensitive applications team before submitting your application. The team is experienced in dealing with sensitive cases and will advise you of the process and what you need to do.

Proposed for us: Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. Whilst Covid-19 vaccination is not a condition of employment at this present time unless you work in a Care Home facility, we continue to encourage our current and potential colleagues to get vaccinated. There is helpful advice and information about the Covid-19 vaccination and how to access it at: https://nottsccg.nhs.uk/covid-19/covid-19-vaccinations/