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Detailed job description and main responsibilities

We are looking for an Administration Assistant to join our dedicated Community Stroke Team across the South of Nottinghamshire.

This post will allow the successful applicant the opportunity to work within an integrated multi-disciplinary team who providing therapy to patients referred to the Community Stroke Rehabilitation services, including early support stroke rehabilitation. The multidisciplinary team includes Occupational Therapy, Speech and Language Therapy, Physiotherapy, Neuro-Psychology, Assistant Practitioners and Rehabilitation support workers.

As a band 3 Administration Assistant, you will be expected to act as secretarial and administrative support including, but not limited to:

• To undertake administrative and secretarial work as required by the team.
• Providing cover and support, working as a team.
• To deal efficiently with all correspondence, monitoring telephone enquiries and providing information as appropriate.
• To type and compose letters, memoranda and other documentation as required.
• To source and précis information as required.
• Using Microsoft Excel produce reports, graphs and charts as requested.
• Referral Management
• To convene and attend regular meetings as required, producing agendas and accurate minutes, making all necessary arrangements, including the collation of papers and agenda item.
• To service the monthly team meetings.
• Support the LCTM in the collation of monthly sickness action plan documentation for monitoring purposes
• To maintain an efficient filing system including brought forward items to ensure that deadlines for responses are met.
• To deal with enquiries/visitors.
• To organise events i.e. away days
• To liaise and deal with all external agencies, clients and carers.
• To order stock and non stock items as required.
• To timely input, update  maintain information and resolve queries on the patient database.
• Responsible for ensuring that the necessary preparation for clinics is actioned and any follow ups are actioned afterwards.
• Undertake office duties , including filing, faxing, photocopying, dealing with incoming/outgoing mail. Dealing with all telephone calls and associated duties in an efficient and timely manner
• To undertake any other duties that would be a reasonable expectation of the role

We therefore seek a compassionate, dynamic, innovative Administration Assistant to join us to ensure our patients continue to receive exceptional care and we continue to be recognised as a great place to work.

The Community Stroke Team is split into three localities. The base of this role is within in the locality of Nottingham West at Stapleford Care Centre. The team work closely across the localities. You may be required to travel between bases if necessary, to support our evolving and developing service and supporting the team to deliver high quality integrated care.

Working with us will provide you the opportunity to really make a difference in ensuring that quality services are delivered both now and into the future based around the needs of our patients. With a strong focus on quality improvement we continually strive to make a difference, providing an integrated and person-centred approach enabling transformation of services to ensure outstanding delivery of care to the people and communities we serve.

We know that compassionate leadership, which focuses on staff engagement and inclusion, supporting staff well-being and quality will deliver excellent outcomes for patients and therefore adopt a bottom up approach to ensure all staff voices are heard and contribute to strategic and operational improvements, promoting shared ambitions resulting in achievable outcomes.

In this role you will be working with us in the Planned and Proactive care unit , you will become part of the Community Stroke family and be welcomed by an extremely supportive and efficient team who display high levels of quality and compassion to the care they provide.

You will be afforded an informal discussion with a Manager of the service which provides opportunity for you to share your journey to NottsHC and understand how your values align with ours and the factors that motivate you to reinforce a supportive working relationship.

As you settle in you will receive regular, meaningful managerial supervisions and an appraisal within 4 months of commencing in your role to establish how we can support you to be the best version of yourself, whilst achieving your developmental needs and aspirations.

You will have access to internal and external training and quality improvement opportunities and not to mention the wide range of employee benefits NottsHC offer;

• Annual leave of 27 days plus bank holidays (this will increase up to 33 days depending on NHS service and in accordance with A4C terms and conditions)
• Pension scheme
• Flexible working and job share opportunities
• Promotion of a healthy work life balance
• Receive an induction which is tailored to suit your individual needs.
• Salary sacrifice schemes e.g. public transport loans, cycle schemes
• Staff discount schemes e.g. Discounted leisure Centre membership
• Free on-site parking (dependent on site)
• An extensive health and wellbeing package including Occupational Health, Physiotherapy and Staff Counselling services
• Support for carers

Further information regarding NottsHC employee benefits can be found on our website.

The job description and person specification is attached for further information on this position and should you wish to discuss this post further, please contact Claire Lee - Team Lead 07973 656 678 or alternatively [email protected]  

If you want to be the Administration Assistant that makes a difference, then we look forward to receiving your application