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Job summary

Main area
Paediatrics
Grade
Band 2
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
164-6495216
Employer
Nottingham University Hospitals NHS Trust
Employer type
NHS
Site
Queens Medical Centre
Town
Nottingham
Salary
£22,383 per annum
Salary period
Yearly
Closing
04/08/2024 23:59

Employer heading

Nottingham University Hospitals NHS Trust logo

Receptionist - Children's Oncology Day case Unit

Band 2

Job overview

An exciting opportunity has arisen for the  role of Receptionist on our Children's Oncology Day Case Unit.

E39 Oncology Day care is an outpatient unit that delivers day chemotherapy, tests and intervention to Paediatric Oncology and Haematology patients age 0-18.

Day care is a 6 chair and 4 bedded unit which is open 8-8 Monday to Friday and 8-4 on a Saturday. 

Applicants must have office and reception based experience, as well as a good telephone manner and keyboard skills.  They must be able to work using their own initiative and be able to communicate with patients, visitors and all levels of staff in a clear and accurate way. 

Main duties of the job

In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

The main duties of the role are to support the ward team and provide reception and administrative cover.

To be responsible for providing clerical support during admission, transfer and discharge of patients. This role also includes supporting the ward team by ordering and stocking up essential equipment and paperwork. 

Working for our organisation

The children’s hospital is housed within the Queens  Medical Centre campus and has 116 inpatient beds across 8 inpatient wards covering all specialties.

This is a really exciting time to join Nottingham Children's Hospital as we became the first Children’s Hospital in Europe to achieve pathway to excellence accreditation in 2020. This makes Nottingham Children's Hospital a really special place to work. Not only does this show that we provide excellent care to patients and family’s it is also recognition that we have fantastic teams, leadership at all levels and a huge array of development opportunities. Our staff are proud to work at Nottingham Children's Hospital and all embrace the TEAM NUH ethos which we would love you to be part of.

 

Detailed job description and main responsibilities

To be responsible for providing clerical support during admission, transfer and discharge of patients.

To welcome patients and families into the unit and ensure details are correct on the system.

To be responsible for ensuring that case notes are complete and in order before being sent to other wards and departments.

To promptly manage incoming and outgoing post.

To ensure outpatient appointments are booked correctly and in a timely manner.

Ensuring Careflow is updated daily with correct patient details.

This role also includes supporting the ward team by ordering and stocking up essential equipment and paperwork. 

 

Person specification

Training and Qualifications

Essential criteria
  • Maths and English GCSE or equivalent
  • Good Standard of IT skills
Desirable criteria
  • ECDL

Experience

Essential criteria
  • Experience of reception work
  • Experience of entering and retrieving data from a computer
Desirable criteria
  • Experience of working in a busy, challenging and ever changing environment
  • One year experience of working in a health care setting

Communication and relationship skills

Essential criteria
  • Good communication skills with both adults and children
  • Excellent Telephone Manner
  • A good understanding of confidentiality and Information Governance
Desirable criteria
  • To have experience of working in a team

Analytical and Judgement Skills

Essential criteria
  • The ability to pass on information accurately to registered staff and other members of the multi-disciplinary team.
Desirable criteria
  • Have an awareness of safeguarding children and young people

Planning and organisation skills

Essential criteria
  • Able to organise own workload following period of induction

Employer certification / accreditation badges

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderadded for NUHArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badge

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Amy steed
Job title
Ward Manager
Email address
[email protected]
Telephone number
07812 276809
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