Job summary
Employer heading
Patient Pathway Administrator
Band 3
Job overview
This is an exciting opportunity to join the Admin Team in the Oncology Department, within Cancer & Associated Specialties.
As part of a team you will be responsible for the audio typing and transcription of clinical correspondence across all specialties within the Division.
Skills we are looking for are:
- Excellent spelling and grammar
- Good keyboard skills
- Good IT skills
- Good attention to detail
- Willingness to learn and develop
We will:
- Offer a complete training package with NHS systems
- Support and mentor to develop skills
Main duties of the job
Ensuring all clinical correspondence are typed and process within specified timescales.
Completing or escalating actions as required.
A knowledge of medical terminology but is desired but not essential, as will form part of training.
To prioritise your workload with constantly changing demands and meet agreed deadlines.
Use your own initiative and respond to queries within and outside of the Organisation with a professional manner.
In addition to the this summary it is advised that you familiarise yourself with full Job Description and Person Specification documents attached to this advert.
Working for our organisation
If you are looking for a career in a vibrant, dynamic atmosphere that strives to continuously improve, develop and deliver the best care to our patients and staff, then you have come to the right place. With over 19,000 members of Team NUH, you'll be joining a busy and thriving community.
This is an exciting opportunity to work in as part of a team in a fast paced Secretarial Support Team in the Oncology Department.
Core working hours are Monday-Friday, between 8.00am to 5.00pm but these can be agreed with your manager.
After an initial training period, we can offer flexibility in the form of working on site and working from home, with the expectation that at least one day will be spent on Campus.
Detailed job description and main responsibilities
Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.
Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.
Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines
Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.
Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.
Liaising with outpatient administrator re. appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.
Person specification
Training & Qualifications
Essential criteria
- 5 GCSE’s or equivalent C or above – must include English
- Computer literate to ECDL standard or equivalent.
Desirable criteria
- RSA III word processing or equivalent experience
Experience
Essential criteria
- Fast and accurate audio typing
- Proven typing and admin experience
Desirable criteria
- Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis.
- Medical Terminology
Communication
Essential criteria
- Uses correct grammar and spelling
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
Desirable criteria
- Medical terminology
Analytical and Judgement
Essential criteria
- Able to use judgement to make decisions in order to solve problems / enquiries
- Able to work within tight deadlines
Physical skills
Essential criteria
- Frequent use of VDU equipment
Other Requirements
Essential criteria
- Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
Documents to download
Further details / informal visits contact
- Name
- Maxine White
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 01159691169
- Additional information
ext 72472
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