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Crynodeb o'r swydd

Prif leoliad
Endoscopy
Gradd
Band 2
Contract
Parhaol: The role will include weekend working on a rota basis
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
164-6777077
Cyflogwr
Nottingham University Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
Endoscopy Department, City Hospital Campus
Tref
Nottingham
Cyflog
£23,615 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
25/11/2024 23:59

Teitl cyflogwr

Nottingham University Hospitals NHS Trust logo

Receptionist - Endoscopy Service

Band 2

Trosolwg o'r swydd

The Endoscopy Service has a Permanent Full time Receptionist in Endoscopy Unit based at City campus but will cover across 3 hospital sites

37.5 hours per week, Monday-Sunday


You must be committed to a high standard of patient care and safety. You will have a flexible attitude to work and be able to work as part of a multidisciplinary team.   
You will have good organisational skills and be able to manage your workload effectively.  It is essential for you to be competent in using computer systems as you will be trained to use Medway PAS and other hospital systems appropriate to the role. We require good communication skills and an excellent telephone manner.
Professionalism is expected within this role.
You will have a good command of the English language with the ability to understand and accurately convey verbal and written information and you must be well motivated and reliable, with a “can do” attitude. Due to the sensitivity of the role you will need to be able to demonstrate a clear understanding of confidentiality issues. The ability to manage your time and prioritise your workload whilst remaining patient focused is essential.

Prif ddyletswyddau'r swydd

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert

As a receptionist you will be the first port of call for patients attending reception for appointments and day case attendances. You will ensure all patients are dealt with in a polite professional manner at all times and have a positive experience when attending the department.  You will be responsible for checking and updating patient details, booking appointments and helping with general enquiries.  Customer service experience is essential in this role and a profession, polite and courteous attitude at all times.

Gweithio i'n sefydliad

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Working as part of the Endoscopy reception team you will be responsible for greeting patients at reception, checking and updating personal details while maintaining patient confidentiality. Using Careflow, Medilogik and other relevant booking systems and update details accurately and efficiently. You’ll have excellent communication skills and will deal appropriately with enquires both by telephone and in person

Manyleb y person

Qualifications

Meini prawf hanfodol
  • To be educated to ‘O’ level, GCSE or equivalent
  • Experience of Microsoft packages
Meini prawf dymunol
  • To possess 5 GCSE A-C passes including English and Maths or equivalent

Experience

Meini prawf hanfodol
  • Proven office administration experience
  • Customer Service Skills
  • Experience of Team Working
Meini prawf dymunol
  • Experience of clinic reception work
  • Knowledge of hospital IT systems eg: Medway PAS, Notis

Communication

Meini prawf hanfodol
  • Ability to communicate in a clear and effective manner
  • Ability to develop good working relationships

Planning & Organisation

Meini prawf hanfodol
  • Evidence of planning and organising of routine tasks and own time management
  • Ability to work within the designated Standard Operating Procedures to ensure consistent Trust wide practice

Physical Skills

Meini prawf hanfodol
  • Be able to stand/walk for prolonged periods
  • Be flexible with the start and finish time when covering reception

Bathodynnau ardystio / achredu cyflogwyr

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderadded for NUHArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badge

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Dale Walker
Teitl y swydd
Deputy Service Manager
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg