Job summary
- Main area
- Elective Orthopaedics, Division of Surgery, Nottingham NUH Trust
- Grade
- Band 4
- Contract
- 9 months (Secondment or Fixed terms)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 164-6464738
- Employer
- Nottingham University Hospitals NHS Trust
- Employer type
- NHS
- Site
- City Campus
- Town
- Nottingham
- Salary
- £25,147 - £27,596 Per Annum
- Salary period
- Yearly
- Closing
- 28/07/2024 23:59
Employer heading
Waiting List Coordinator
Band 4
Job overview
This is an exciting opportunity to join the Elective Orthopaedics department based at the City Hospital campus. This position is offered on a Secondment/Fixed term contract for 18 months.
The successful candidate will ideally have experience in managing waiting lists using Bluespier to utilise theatre sessions or experience as a Specialty PA.
You will be a conscientious and enthusiastic team player, with excellent organisational and communication skills. You will have a good understanding of the 18 week RTT pathway and Patient Access Policy. You will need to be able to demonstrate a clear understanding of patient confidentiality, and be able to remain calm under pressure.
Main duties of the job
In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.
Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Medway PAS/Bluespier.
Responsible for management and accurate validation of consultant waiting lists in line with 18 week RTT, maintaining accurate records to ensure all admissions for elective procedures are outcome and completed on Medway PAS, in line with Trust Access Policy.
Book HDU/ITU beds are required following correct protocol.
Liaise with clinicians regarding appropriate scheduling of patients such as case mix together with other key information to ensure the full utilisation of theatre lists.
Responsible for identifying potential breaches against Trust waiting list targets, and taking timely and appropriate action to avoid the breach, including 28 day for cancelled ops.
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Person specification
Qualifications
Essential criteria
- Educated to GCSE standard with passes at grade C or above for English and Maths or similar through vocational training
- Good command of the English language – both written and spoken
Experience
Essential criteria
- Proven experience of waiting list management within the NHS
- Demonstrate knowledge of waiting list management
- Experience of managing RTT pathways
Communication and Relationship Skills
Essential criteria
- Must be able to clearly and accurately convey information verbally to different audiences including patients, GPs, Medical PAs, Consultants, Managers, hospital admin & clinical staff
- The ability to deal with conflict in a diplomatic and tactful manner
- Must be able to handle distressed or aggressive patients, carers or visitors
Judgement Skills
Essential criteria
- Ability to recognise and advise senior managers on operational issues affecting waiting lists, theatre schedules and capacity
- Must have a full understanding of the Data Protection Act 1998 and be fully conversant with patient confidentiality
Planning and organisation skills
Essential criteria
- Ability to multi-task and manage time effectively
- Displays self confidence, innovation and positive image
- Gives consistent and stable performance under pressure
Essential
Essential criteria
- Knowledge of RTT and 18 week waiting lists
Desirable criteria
- Experience of working to tight deadlines
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Philippa Vernon
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07812268617
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