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Job summary

Main area
Breast Services
Grade
Apprenticeships
Contract
Apprenticeship: 16 months
Hours
Full time - 37.5 hours per week (Monday - Friday)
Job ref
164-6836446
Employer
Nottingham University Hospitals NHS Trust
Employer type
NHS
Site
Nottingham Breast Institute NCH
Town
Nottingham
Salary
£12,514 per annum
Salary period
Yearly
Closing
30/12/2024 23:59

Employer heading

Nottingham University Hospitals NHS Trust logo

Business Admin Apprentice CAS/Breast Services

Apprenticeships

Job overview

This is a wonderful opportunity to gain a wide range of experience within the NHS.

Breast  Services are recruiting a Business Admin Apprentice CAS/Breast Services  to work within  the Breast Secretariat team .  The post will be based at  the City Hospital Campus.

The role will encompass a wide range of tasks and variety, giving the post holder the opportunity to develop and learn new skills, whilst providing a valuable service to our patients.

In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying. 

 

Main duties of the job

To support the outpatient team and provide administration cover across the Secretariat team for Breast Services.
Work alongside the PPA to type and send clinic letters.
Assist in the preparation of Breast MDT’s such as notes and trolley preparation.
Changing appointments at the patients’ request always ensuring maximum clinic utilisation.
Updating patients’ details and ensuring all paperwork and electronic information is updated in a timely
manner.
Preparing of Green files in preparation for clinics.
Other general office duties including answering patients’ questions on the telephone and assisting the clinical team with their enquiries for the patients attending the service.
Scanning and uploading of documents.
Assist the Clinical Administrator, MDT Coordinators, Waiting List Co-ordinators and PA in relation to daily duties.
 

Working for our organisation

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career! 
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Detailed job description and main responsibilities

Please refer to the job description and person specification attached to the advert for the full details.

Please ensure you have demonstrated the necessary essential and desirable skills in your application form.

Person specification

Experience

Essential criteria
  • proven general office experience
  • Customer service skills
  • Experience of team working
Desirable criteria
  • Knowledge of clinic reception work/back office work
  • Knowledge of hospital IT systems; Medway PAS
  • Audio typing and digital dictation experience

Training and qualifications

Essential criteria
  • To be educated to ‘O’ level, GSCE or equivalent standard, including Maths and English at C or above.
  • Experience of using Microsoft packages
  • Ability to work towards the Level 3 Business Admin Apprenticeship

Communication and relationship skills

Essential criteria
  • Ability to communicate and provide information with patients and staff for appointments and general queries.
  • Ability to communicate in a clear and effective manner.
  • Ability to develop good working relationships.
  • Time Management skills
  • Ability to deal with tight deadlines in a balanced and good humoured manner
  • Excellent verbal, written and numerical skills.
  • Accurate attention to detail

Planning and organisational skills

Essential criteria
  • Planning and organisation of routine tasks.
  • Ability and experience of planning and organising own time.
  • Ability to prioritise own tasks.

Commitment to NUH values

Essential criteria
  • Must be able to demonstrate behaviours consistent with the Trust’s behavioural standards

Physical Skills

Essential criteria
  • Ability to retrieve files from shelving using appropriate equipment.
  • Be able to stand/walk for prolonged periods.
  • Be able to manipulate trolleys of patient notes.
  • Frequent use of VDU equipment
  • Frequent prolonged sitting at a keyboard

Other requirements

Essential criteria
  • Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
  • Adaptable and flexible
  • Conscientious, reliable, self-motivated

Analytical and Judgemental Skills

Essential criteria
  • Exercise judgement and know when to seek advice when dealing with patient and staff enquiries.
  • Demonstrate understanding of patient/client confidentiality.
  • Work in line with Trust policies.
  • Uses resources cost effectively
  • Works in line standard procedures

Employer certification / accreditation badges

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderadded for NUHArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badge

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Charlotte Anderson
Job title
Deputy Service Manager
Email address
[email protected]
Telephone number
07812 279183
Additional information

Please contact Charlotte Anderson, DSM for Breast if you would like further information on this exciting role, and for an informal chat and visit

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