Job summary
Employer heading
Breast Care Nurse Assistant
Band 3
Job overview
This is an exciting opportunity to join the Breast Institute Team as an Breast Care Nurse Assistant.
This part time role will be based at the Nottingham City Campus in the Breast Institute Building.
Working as part of the Breast Care Nurse team, the successful candidate will play a crucial role in delivering a high quality administration support for the Breast Care Nurses and should demonstrate excellent communication skills.
A good telephone manner with the ability to show initiative is essential.
You will need to demonstrate excellent organizational skills and have an approachable manner. You must be able to multi task and priorities workloads and use your initiative.
You will be proficient in IT skills such as Microsoft Office including, Word, Excel and Power Point, effectively minute meetings and document actions.
Main duties of the job
Working in the Breast Institute Team , the successful candidates will play a crucial role in delivery of a high quality service.
In addition to the below summary you will need to familiarise yourself with the full job Description and Person specification documents attached to this advert
The role includes General Administration duties such as, filing, scanning, dealing with telephone queries from patients and data entry.
You will need to have excellent computer skills, proficient in the use of excel, word and outlook and be able to work using your own initiative. You must also have excellent organisational skills, and the ability to juggle conflicting demands. Excellent interpersonal skills and telephone manner along with the ability to use them effectively to work with staff.
Working for our organisation
With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
We are able to offer dedicated physio support, discounted health treatments and access to fitness facilities.
We offer generous staff discount schemes with Boots and other local companies.
There's also the Blue Light Card which allows NHS staff access to discounts and offers from a host of national companies.
As part of our commitment to sustainability we also offer discounted travel schemes in partnership with local transport providers.
Detailed job description and main responsibilities
The role of Breast Care Nurse Assistant will be a varied role, supporting the Breast Care Nurses in administration duties to support the department and service.
Use Microsoft products including Word, Excel, PowerPoint.
Create spreadsheets and databases.
Use Microsoft Access Databases and mail merge facilities to generate documentation.
Use Microsoft Excel Databases to collate data.
Assist with Patient letters and have effective communication with Abbyfields.
Process orders/invoices using E-Series/Integra and associated duties as appropriate.
Prepare agendas, type, photocopy, collate and distribute meeting papers.
Word process correspondence, and reports, audio typing, and word processing and e-mail as appropriate.
Manage and maintain electronic diaries, arrange meetings, venues.
Attend meetings, some of which may be off site. Arrange dates, venues, take and transcribe minutes and distribute together with agendas and papers.
Manage and maintain a comprehensive filing system ensuring all files are up to date, using manual and electronic filing systems such as SharePoint.
Assist MDT team with any support required.
Manage the collection and distribution of mail.
Answer the telephone, deal with enquiries and take messages as appropriate, ensuring confidentiality is maintained at all times.
Responsibility for the requesting and checking of stationery, office equipment and office supplies. Keep stationery cupboard fully stocked.
Be able to work independently and manage own workload to make effective use of time and resource and working to Trust values and behaviors.
Work flexibly and undertake other duties commensurate to the grade as when required.
Provide cover as necessary for other administrative staff within the Department.
Manage all records and ensure confidentiality of written, computerised and verbal information at all times in accordance with IG Code.
Person specification
Training and Qualifications
Essential criteria
- 4 GCSE’s or equivalent including English and Math.
- NVQ Level 2 Business Administration or equivalent
Desirable criteria
- NVQ Level 3 Business Administration
Experiance
Essential criteria
- Previous experience of office /secretarial or similar relevant role
- Working knowledge of Microsoft Products including Project, Word, PowerPoint, Access and Excel
- Demonstrate understanding of patient/client confidentiality
Desirable criteria
- Previous experience of working in an NHS environment
Communication and relationship skills
Essential criteria
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
- Maintain sensitivity and empathy in communication with patients/clients
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Diane Carey
- Job title
- Breast Care Nurse
- Email address
- [email protected]
- Telephone number
- 0115 9691169
- Additional information
Diane Carey Tel: 0115 9691169 ext 75278
Deputy Service Manager - Matt Stoba - [email protected] - 07812279183
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