Job summary
- Main area
- Estates & Facilities
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 164-6774299
- Employer
- Nottingham University Hospitals NHS Trust
- Employer type
- NHS
- Site
- Both
- Town
- NOTTINGHAM
- Salary
- £24,071 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 22/11/2024 23:59
Employer heading
Security Team Leader (Car Parking)
Band 3
Job overview
This role is responsible for providing a uniformed specialist service and leading a team of Security Officers, including a CCTV Operator, in their duties. Ensuring that patients, visitors and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations. This will include communication with emergency services.
The post holder will protect people and property, detecting and preventing crime including operating and controlling access and key control systems.
Fundamental to the role will be dealing with issues regarding challenging particular patients, visitors and staff, where difficult circumstances prevail (e.g. smokers, abuse issues, car park incidents and unwelcome visitors). The Trust has a policy and guidance for the prevention and management of violent and abusive behaviour, this role will involve aiding in applying the agreed techniques.
The post holder will be required to routinely work between the two main NUH sites, but be able to work across any of the NUH sites at any time when instructed, and also to conduct car parking & traffic management duties outside of typical office hours (e.g. attending to minor equipment faults / issues, patrols, responding to queries, receiving payments).
Main duties of the job
In addition to the below summary you need to familiarize yourself with full the Job Description and Person Specification documents attached to this advert.
Your primary duty is to ensure the safety and security of all persons and properties at Nottingham University Hospitals Trust and to promote a safe environment and reduce the fear of crime by providing a high profile visible presence.
To manage the duties and conduct of the Security Officers and CCTV Operator during their shift (which may include car parking related activities). This includes a responsibility for the recording the Officer’s time & attendance, their appearance and equipment. To coordinate with the Assistant Security Manager for the team’s requirements during office-hours.
To make rota adjustments and call in / request relief staff outside of office hours where required as a result of unforeseen operational requirements (i.e. in response to a serious incident) or to cover for staff absences (i.e. sickness, non-attendance or emergency leave).
Ensure that Security Officers are allocated duties that they are trained and licensed to undertake and that they act in a professional manner and in accordance with the Trust’s values and behaviours.
Work with the Operational Security Administration Assistant to coordinate the administration of staff for holidays and sickness absences.
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
Please refer to the job description and person specification attached to the advert for the full details.
Person specification
Training & Qualifications
Essential criteria
- In date SIA Guarding Licence
- In date Public Space Surveillance (CCTV) Licence
- NVQ Level 2, or similar, in Maths and English
Desirable criteria
- First Aid responder training or similar
- NVQ Level 2, or similar, in security related subject
Experience
Essential criteria
- Previous experience of working with the public in a security related role
- Experience of leading a small team
- Experience of working alone and with minimum supervision whilst undertaking security duties.
Desirable criteria
- Experience in dealing with people in a healthcare environment
Communication and Relationship Skills
Essential criteria
- High level of verbal communication / customer service skill.
- Ability to work as part of a small team
- Caring, polite and friendly demeanour.
Desirable criteria
- Proven communication skill in dealing with vulnerable people and potentially distressing situations.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ian Johnson
- Job title
- Head of Security and Car Parking
- Email address
- [email protected]
- Telephone number
- 07812 279 459
- Additional information
Leo Hibbert
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