Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 186-1367-24-FS
- Employer
- Nottinghamshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- HMP Lowdham Grange
- Town
- Lowdham
- Salary
- £24,071 - £25,674 per annum (pro rata for part time)
- Salary period
- Yearly
- Closing
- 27/11/2024 23:59
Employer heading
Team Administrator HMP Lowdham
Band 3
Job overview
Looking for something new & exciting in the NHS? Ever considered Prison healthcare?
An exciting opportunity has arisen for an Administrator to join the Offender Health Directorate working at HMP Lowdham Grange.
To work as part of a team providing secretarial, clerical and administrative support to the Healthcare team within HMP Lowdham.
Do you want to feel rewarded in being able to deliver a bespoke package of care to address and improve health inequalities to individuals with diverse and complex health needs?
We have well-established and strong relationships with the prison team, who support us to deliver safe care.
We might close the vacancy earlier, if there is sufficient number of applications received.
Please note this post does not meet skill level required for a Skilled worker visa. Applicants requiring a Skilled Worker visa will usually need to be in a role which is at Band 3 or above, however please note not all Band 3 roles are capable of sponsorship. You can determine the likelihood of obtaining Sponsorship against the relevant skill and pay criteria here Immigration Rules - Immigration Rules Appendix Skilled Occupations - Guidance - GOV.UK (www.gov.uk)
Main duties of the job
Input accurate data onto SystmOne ensuring timely and accurate reports are provided for the clinical matrons and Head of Healthcare.
Support the clinical team in the organising and facilitation of clinics and diaries, using SystmOne rota, ledgers and assignment to caseloads.
Booking and monitoring secondary care outpatient appointments and requests for diagnostic tests.
Liaison with sub-contractor services who provide healthcare provision within the detained estate re: waiting lists, ledgers, and template management.
Processing of subject access requests in accordance with Data Protection Regulations and the GDPR.
Filing, photocopying, scanning and attaching documents into SystmOne.
The set up and maintenance of databases.
Attend meetings as a minute taker and responsibility for the production of agenda, minutes, action tracker.
Use of multiple software packages for example, SystmOne, Microsoft Office, Adobe Acrobat Pro 2020.
Working for our organisation
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
Detailed job description and main responsibilities
The Offender Health Care Group is one of the largest and most successful providers of prison healthcare in the UK. The Care Group provide physical, mental health and substance misuse healthcare services in prisons across the East Midlands, Lincolnshire & Leicestershire.
The Care Group provides healthcare to 7 prisons and a short term holding facility. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We also offer services within the Personality Disorder Pathway, including Therapeutic Communities (within prisons), Community and Prison Personality Disorder services and specialist Veteran Services.
We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour. The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison.
Working in an administrative team within a prison establishment as part of the Offender Health Directorate.
Ability to communicate with patients where there may be barriers to understanding, such as learning needs/language.
Take appropriate action from messages received and ensure that all information is transmitted to relevant parties.
Handling sensitive and sometimes distressing information appropriately, whilst maintaining patient and staff confidentiality.
To communicate complex and sensitive information verbally and in writing with members of the multi disciplinary team.
Maintain patient health care records including computerised systems (SystmOne) and databases.
Liaising with external organisations as required, contributing to continuity of care for patients required to attend court, transfer establishments or upon release.
Would you like to work closely with others as part of a wide MDT, including GP’s, Psychiatrists, sexual health specialists, Pharmacists, substance misuse experts, RGN’s, RMN’s, Learning disability nurses, Psychologists and other allied professionals.
Person specification
Qualifications
Essential criteria
- GCSE Maths and English A – C or equivalent
- RSA Il Typing/word processing or equivalent
- NVQ Level II Business Administration or equivalent
Experience
Essential criteria
- Experience of working in an office environment
Desirable criteria
- An awareness of working in a secure setting
- An awareness of Clinical Administrative Systems
Knowledge
Essential criteria
- Knowledge of IT Systems
- Good understanding of confidentiality
- Ability to prioritise own work load
Desirable criteria
- Awareness of SystmOne
Skills
Essential criteria
- Good verbal/written communication skills
- Excellent IT skills Microsoft packages
- Excellent telephone manner
- Ability to work on own initiative and work as part of a team
Desirable criteria
- Willingness to undertake Customer Service Training
Contractual Requirements
Essential criteria
- Flexibility around working hours in line with service and operational need
- Ability to work across geographical establishments
- Ability to travel across Trust sites to undertake training
Physical Requirements
Essential criteria
- Has the physical ability to perform the full range of duties
Values and Behaviours
Essential criteria
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Kelly Gillingham
- Job title
- Assistant Practice Manager
- Email address
- [email protected]
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