Job summary
- Main area
- Administrative
- Grade
- NHS AfC: Band 2
- Contract
- 12 months (Fixed term)
- Hours
- Part time - 30 hours per week
- Job ref
- 186-911-24-MH
- Employer
- Nottinghamshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Edwinstowe Health Centre
- Town
- Edwinstowe
- Salary
- £22,383 per annum pro rata
- Salary period
- Yearly
- Closing
- 01/08/2024 23:59
Employer heading
FNP Team Administrator
NHS AfC: Band 2
Job overview
Family Nurse Partnership (FNP) is an intensive home visiting programme for first-time young mums and families, working with them to:
- Have a healthy pregnancy
- Improve their child's health, development and readiness to learn at school
- Reach their goals and aspirations.
FNP is underpinned by an internationally recognised evidence base which shows it can improve health, social and educational outcomes in the short, medium and long term.
This is a predominantly office based role with an expectation to travel across bases. Travel expenses will be reimbursed. This role requires the post holder to provide an efficient and comprehensive administrative service for the FNP team in Nottinghamshire. This will include office management responsibilities, being responsible for all aspects of data entry, emails, correspondence, printing and photocopying, processing patient related spreadsheets and computer systems, telephone communication with external agencies, other healthcare professionals and patients.
Main duties of the job
To work as part of a team providing an effective and efficient administrative service working in the Family Nurse Partnership Team.
To accurately record referral information received by email.
Maintain healthcare computerised systems and databases.
Filing and photocopying, scan and attaching documents.
To receive and make internal and external telephone calls to staff, service users, members of the public and external agencies ensuring messages received are appropriately signposted and actioned.
Working for our organisation
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
Detailed job description and main responsibilities
To carry out all aspects of secretarial and administrative support.
Responsible for all aspects of data entry, emails, typing of appointment letters, telephone communication with external agencies, healthcare professionals and patients. Processing patient related spreadsheets and computer systems.
Checking accuracy of data received by referring agencies before inputting.
Word process correspondence as required including letters, tasks and collating reports.
To input, update and process information onto computer systems in a timely way, resolving queries on the patient spreadsheets ensuring data quality information is captured and recorded accurately.
To receive and make internal and external telephone calls to staff, service users, members of the public and external agencies ensuring messages received are appropriately signposted and actioned.
Identify health and safety practices that are appropriate to self and others.
Filing and photocopying, scan and attaching documents.
To participate in appropriate training courses and updates in accordance with mandatory requirements and undertake a personal development plan.
To undertake any other duties that would be a reasonable expectation of the role.
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Person specification
Qualifications and previous experience
Essential criteria
- Typing/Word processing qualification to at least RHA/OCR II standard
- Business & Administration NVQ2 or willing to work towards
- Education to GCSE level Grade C or equivalent in English Language
- Experience of working with Microsoft Office / software packages
- Experience of data entry and maintaining databases
Evidence of knowledge and skills
Essential criteria
- Proven IT and administrative skills – emailing, typing/word processing, use of spreadsheets
- Proven communication skills – written and oral and interpersonal skills
- Proven organisational skills: -Time management -Ability to prioritise work, Ability to record information accurately,
- Problem solving skills and flexibility
- Good awareness of confidentiality
- Ability to work independently and as a part of team
Employer certification / accreditation badges
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Terri Hunton
- Job title
- FNP Supervisor
- Email address
- [email protected]
- Telephone number
- 01623 484829
- Additional information
Teresa Kerr- FNP Supervisor 01623 484829
Lisa Wilson- FNP Supervisor 01623 484829
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