Job summary
Employer heading
Head of Operations - Leicestershire
NHS AfC: Band 8b
We are East Midlands Ambulance Service (EMAS), an organisation focused on delivering a high standard of emergency and urgent care to our patients across the region.
The East Midlands Ambulance Service NHS Trust (EMAS) provides Emergency, Urgent and Non-Emergency pre-hospital care and transport across six counties (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire & Rutland and Northamptonshire).
Job overview
East Midlands Ambulance Service (EMAS) are seeking applications from experienced senior operational managers with a proven record of service delivery and a knowledge of health service management. Successful applicants would be joining an existing team of Heads of Operations, each accountable for services within a geographical area of EMAS and forming part of a Divisional (County level) senior leadership teams.
Main duties of the job
Working for our organisation
The HoO is accountable for the leadership and management of both Station Managers and Divisional Senior Clinical Leaders as well as a link to the Divisional Senior Managers team to support portfolio delivery in their areas. They will also be part of an on duty and on call command team and be expected to undertake the necessary training and continued professional development.
Detailed job description and main responsibilities
The post-holder is accountable to the Divisional Director for the delivery of the service by providing expert knowledge, skill and leadership in their geographical area. Operationally the role will work across 5 days and provide on call cover as part of our overall command structure, to ensure consistent delivery of services across the 7 days and 24hr period.
Person specification
Qualifications
Essential criteria
- Degree level management - qualification (or studying for) or equivalent experience
- Knowledge of health service management, including change management and workforce re-design, acquired through training and experience to Masters’ or equivalent level
- Evidence of recent leadership development/education
Experience
Essential criteria
- Track record of achievement in strategic service delivery gained over at least three years, including the management of people, estate and resource assets
- Experience of people management issues in relation to managing attendance, performance and conduct
- Knowledge of the challenges facing ambulance, health and social care
- Understanding of the responsibilities of Divisional leadership (operational, clinical, command) teams
Skills
Essential criteria
- Full driving licence
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Susannah Ashton
- Job title
- Divisional Director
- Email address
- [email protected]
- Telephone number
- 07385038588
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