Detailed job description and main responsibilities

Key Working Relationships

· Required to develop and maintain productive collaborative working relationships with a broad range of stakeholders including NHSE Regional teams, NHS organisations, UEC system partners, Police, Fire, Local Authority, Local Resilience Forum, Primary Care Networks and independent sector partners.

·      Participate in relevant internal and external working groups/projects, services, and initiatives which may be highly complex, sensitive, political, and contain contentious information with the aim of providing information and analytical advice.

·    Work with members of the SCC to develop and implement project data collection systems to provide accurate and timely data.

·     Communicate information, risks, issues and dependencies, including briefings and reports to Project teams, sponsors and a range of internal and external partners.

Analytical/Judgemental

·      Undertake complex and detailed information analysis of specific projects and reports. 

·      Update, maintain, organise, gather and analyse information to predict/meet future organisational and SCC needs by maintaining information database’s and following up any data issues as necessary.

·    Ensure reports and external data returns are submitted to the required standards, in a timely, before the deadline and in an accurate manner.

·   Manage, collate and co-ordinate responses to information requests to facilitate completion of returns.

·      Monitor and tracking risks and issues tracking mechanism and its proactive resolution and escalation processes.

·      Maintain a content management system that ensures information and data is managed in accordance with relevant policies and that best practice is shared across the SCC to promote and support development and design of efficient, effective and robust systems.

·      Contribute to the information management of performance, taking a lead for specific projects and tasks as required to meet the needs of the SCC and EPRR function, the ICB and system partners.

·  Provide coordination of and participate in relevant meetings, reporting attendance and providing information advice, guidance, information and support as necessary.

·      Ensure that data collected is cleansed, analysed, and reported by the SCC as appropriate and monitor the processing of data and information.

·      Proactively plan tasks and activities and make adjustments when necessary to ensure the achievement of outcomes and that tasks and activities are completed to the required standard and within the agreed timeframes.

·   Review and triangulate data, including soft intelligence, adding value by summarising and presenting information and outcomes in an accessible and understandable format.

·      Support and inform the targeting of resources through the provision and presentation of complex information and analysis.

·      Track, monitor and accurately manage diverse information coming into the SCC and ensure it is forwarded to by the appropriate teams/individuals.

·   Keep clear, concise, accurate and complete records of all requests for sitreps/reports requested through the SCC and ensure complete responses are submitted before the deadlines.

·      To support risk management process for the SCC and EPRR and work with stakeholders to manage risk assessments and risk registers.

·      Oversee and facilitate requests for vaccine transfers and mutual aid under the guidance of the regional vaccination team.

 Communication

·   Provide relevant and timely specialist information, advice and guidance on functional and information matters related to the SCC.

·   Work with members of the SCC and key stakeholder to investigate the causes of any variance from plan/delivery targets and contribute to the implementation of solutions.

·    Support the development of internal and external communications through regular contact with stakeholders and the ICB’s Communications team.

·      Responsible for preparation of correspondence and complex papers, reports and submissions as required, to meet the needs of the SCC.

·      Verbal and written communication must be of a professional standard at all times and acting as role models for all stakeholders.

·      Work closely with the vaccination programme at local and regional levels.

 Financial and Physical Resources

·   Deliver against organisational priorities and objectives, achieving quality outcomes, prioritising own workload, working to and meeting tight deadlines.

·     Support and inform stakeholders on the targeting of resources, monitoring, implementing, evaluating and delivery of plans by providing sophisticated, high quality information and analysis.

·     Continually strive for delivering project/function outcomes, value for money and greater levels of efficiency.

·   Contribute to the financial efficiency of the service by ensuring it is cost effective, minimises duplication and SCC and EPRR services and delivered according to need and timeframes.

·      Contribute to commissioning of goods and services, as required.

 Staff Management

·      Provide specialist training, information, advice and guidance relating to SCC support to members of the ICB.

·      Participate in training and exercising opportunities in relation to areas of work covered by the SCC.

·      Support the recruitment, selection, training and induction of new staff within the SCC.

·      Participate in training personal opportunities to develop your own skills.

  Information and Intelligence

·      Support and promote the implementation of an effective resilience system.

·      To implement systems to monitor progress of providers of NHS funded care in the delivery of surge management plans.

·  Operate within and provide enhancements to current management information, enhancing informed decision making processes.

·   Updating, maintaining, organise, gather and analyse information to predict/meet future organisational and SCC needs by identifying best professional practice.

·      Lead on the development, implementation, monitoring and evaluation of new information systems/databases as required.

·      Carry out timely and accurate information analysis and reporting on agreed areas of portfolio.

·      Responsible for the development and maintenance of databases required for regular reports.