HealthJobsUK

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

To facilitate and coordinate the administrative tasks within homecare services

To supervise and train new members of the team

To generate a prescriptions-due report by accessing homecare provider online portal

To prioritise prescriptions, disseminating workload to relevant staff

To check prescriptions for administrative errors

To liaise with clinical teams, advising of changes in prescriptions that need to be amended when reviewing for administrative errors

To ensure most up-to-date homecare paperwork is followed

To support Advanced Pharmacy Technician in undertaking periodic review on information maintained on shared folder to ensure this is kept up-to-date

To prepare and send prescriptions to homecare providers, inc. completion of checklists, scanning and recording of special delivery envelope tracking numbers

 To raise orders and issue medicine to the patient (virtually) using pharmacy system

To release patient specific orders (PSO), providing an authorised signature for financial processing

 To maintain the homecare patient database, ensuring accuracy of patient numbers per drug per indication

To respond and resolve queries raised by clinical teams in an appropriate and professional manner

 To follow up the progress of prescriptions, managing patient expectations for expected medicine delivery timeframes

 To maintain good working relationships with multidisciplinary teams

 To manage the day-to-day duties of homecare, ensuring the department is compliant with local policies and procedures

To attend and participate in service review meetings to discuss homecare financial matters

To minute monthly department meetings

 To effectively deal with patient complaints in the first instance, referring them to the Advanced Pharmacy Technician and/or homecare company as required and to record and report complaints on the CAI log and DATIX if required

   To liaise with the Pharmacy Homecare team to develop and maintain a system to monitor Homecare activities

To manage financial processes relating to homecare medicines

To assist the department in providing performance and business management services

To analyse and produce monitoring and assurance reports such as savings related to homecare services for commissioners.

To manage and develop the invoicing process

To access homecare portals to retrieve invoices

To accurately check invoices and liaise with credit control teams within homecare company to resolve discrepancies

To process credits and invoices using pharmacy system within agreed deadlines, checking prices and contract details

To enter data onto purchase order system

To manage an invoicing log for the purposes of audit

To produce medicines usage reports, accessing SQL and/or HIVE to support financial reporting at month-end

To produce cost-benefit reports, identifying current and potential savings if patients switch to a better-value medicine

To prepare raw data for financial reports using HIVE

To liaise with pharmacy administration teams on invoices passed for processing

To analyse homecare provider statements, ensuring payments are up-to-date and liaising with finance on discrepancies in payment and outstanding remittance

To arrange and chair regular meetings with homecare provider financial teams to ensure timely payments by Trust

To coordinate and monitor the patient prescription approval process

To identify patients receiving high-cost treatment using MediViewer/PCS/Discharge letters

To submit a Blueteq form retrospectively in relation to high-cost medicines

To identify patients who have received treatment without a valid Blueteq via medicines transactions report and to resolve the issue to submit aforementioned form

To liaise with clinical teams, instructing them of prescriptions due

To identify if prescriptions are too early and to liaise with relevant clinical team

To liaise with the High-cost Medicines Pharmacist / Advanced Pharmacy Technician to monitor use of medicines to ensure compliance with NICE guidance and commissioning policies

To notify clinical teams of the requirement for the patient to obtain recent bloods as identified

To highlight prescriptions to the Advanced Pharmacy Technician, Homecare and High-cost medicine where prescriptions do not conform to service level agreement (SLA)