Job summary
Employer heading
Healthcare support worker
Band 3
Job overview
We would like to invite applications from person centered individuals who would like to make a difference to the experience of children, young people and families attending the children's out patient department.
You will work as part of the multidisciplinary team under the supervision of senior colleagues, carrying out and recording routine measurements. There is scope to extend the role for blood taking and carrying out ECG monitoring following successful probation and training.
Main duties of the job
Work as an effective member of the team, providing high quality care for patients under the supervision of a registered health care professional. Promote good communication that supports the dignity, care and safety of the patients. Assist in maintaining a safe working environment and the provision of compassionate care.
Provide a friendly, courteous and efficient reception service greeting parents and children upon arrival. Understand the work of the outpatient team and take a proactive role in ensuring the smooth running of all clinics.
Working for our organisation
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Detailed job description and main responsibilities
Maintain safety of patients, personal clothing and property in accordance with agreed policies
related to security and confidentiality.
The collection of specimens and transporting samples to the appropriate laboratories i.e. stool,
urine, sputum and wound samples.
Recognising the Equality and Diversity of patients, clients, relatives and multi- disciplinary
groups by supporting ant-discriminatory practice & acknowledging patients personal beliefs
and identity.
Maintaining a clean and tidy environment, including clinic rooms, store cupboards, sluice,
treatment rooms and equipment used for procedures.
Undertaking the cleaning of clinical equipment, according to policy and procedure. Make
effective use of the infection control policy.
Take and record vital signs as requested, i.e. temperature, pulse, respiration and blood
pressure, oxygen saturation and reporting any abnormalities/concerns to the clinician.
Undertaking the cleaning of examination areas, suction, oxygen, lockers and prepare for next
appointment, obtaining any essential equipment.
Report any concerns / incidents relating to patient health, and safety of the environment to a
registered nurse/ healthcare practitioner
Provide clear and concise verbal communication to patients, clients and multi-disciplinary
teams.
Provide clear and concise written documentation as per Trust guidance.
Person specification
Education and qualifications
Essential criteria
- Educated to GCSE level Maths and English
Desirable criteria
- NVQ level 2 or 3 in Health Care
Knowledge and experience
Essential criteria
- Understand the role of the healthcare assistant
- Able to work in multidisciplinary team
Desirable criteria
- Experience working in the NHS
- IT literate
Skills and abilities
Essential criteria
- Good written and verbal communication skills
- Able to keep clear concise records
- Able to communicate with people from diverse backgrounds
Personal qualities
Essential criteria
- Friendly and approachable
- Ability to work well under pressure
- Compassionate and caring
- Good listening skills
- Attention to detail
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Liz Haase
- Job title
- Lead Nurse, Children's Out Patient Department
- Email address
- [email protected]
- Telephone number
- 01604545517
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