Job summary
Employer heading
Senior Communications Officer and Team Project Coordinator
Band 6
Job overview
To provide comprehensive high-level project and work resource allocation management to the communications team, as well as provide senior communications support and campaign delivery on a range of complex and challenging programmes and campaigns across all organisations the team supports.
Main duties of the job
This is a pivotal coordination and quality delivery role to ensure that projects and requests for support are appropriately managed as well as lead on reviewing and implementing team coordination processes. The post holder will be responsible for ensuring the team’s workload is triaged using our review system, coordinated through our project management protocols and will take the lead in ensuring our workload is managed successfully through adherence to agreed processes. In addition, the post holder will manage the communications planning, delivery and evaluation for ad-hoc communications projects at senior communications officer level across both sub-teams: Internal & Corporate and External & Operational, acting as an additional resource available where needed. The post holder shall be line managed by a Communications Manager who will set priorities for communications activity. They will also provide close support to the Director of Communications in the robust coordination of team matters, report writing and stakeholder liaison.
Working for our organisation
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.
Detailed job description and main responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.
Person specification
Knowledge and experience
Essential criteria
- Experience of working in communications, planning and delivering communications projects
- Experience in co-ordinating and aligning processes to reflect team and compliance needs
- Demonstrable experience of managing resource planning and workload capacity
Desirable criteria
- Educated to higher education level in a relevant subject with experience which allows demonstration of relevant core competencies, or equivalent highly relevant and demonstrable experience
- Experience and skills in using Abode Creative Cloud software (InDesign) and editing images, or other softwares, such as Canva
- Experience of engaging and communicating effectively with people at all levels.
Behaviours and values
Essential criteria
- Reliable and consistent in approach, demonstrating empathy and an open communication style with all team members, fostering this culture across the team
- Professional, positive approach towards all stakeholders both within and across organisational boundaries
- Flexible, able to balance conflicting priorities and respond to change
- Commitment to own personal professional development
Desirable criteria
- Evidence of working in a fast paced and challenging environment
Skills and abilities
Essential criteria
- Excellent written and verbal communication skills
- Excellent planning, prioritising and organising skills
- Experience of working to raise awareness and deliver messages for a multi layered complex organisation
- Ability to work on own initiative and to exercise sound judgment and discretion and to seek advice and guidance when needed
Desirable criteria
- Politically aware and good understanding of the health and social care structure; and NHS commissioning arrangements
- Be confident and capable when dealing with senior staff and clinicians
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jack Nason
- Job title
- Communications Manager
- Email address
- [email protected]
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