Job overview

Please note that volunteering is an unpaid role – we do not offer sponsorship as volunteering does not meet UK sponsorship requirements.

Can you spare a few hours a week?

Are you friendly, caring and a good listener? Are you able to approach people to offer help?

Our volunteers are an invaluable part of the hospital team. When you volunteer with us, you help to improve patient experience through supporting staff with patient care.

We currently have the following volunteer roles available.
• Ward Volunteer (08:00 - 20:00 Mon-Sun)
• A&E Volunteer (Over 18’s, 08:00 - 00:00 Mon-Sun)
• Response Volunteer ( 09:00 - 16:00 Mon-Fri)
• Spiritual and Pastoral Care (Chaplaincy) Volunteer (Flexible)
• Brew Buddy Volunteer ( 09:30 - 16:00 Mon-Fri)
Please clearly state in your supporting statement which role you are interested in.

Important - When completing your application please include the following in the Supporting Information section:
• Which role do you want to do and why?
• Why do you want to volunteer at the hospital?
Please note we receive a high volume of applications each month, and only have a limited number of volunteer spaces available.

Main duties of the job

Ward Volunteer - Based on wards supporting staff with patient care. You will complete 4 shifts training on one of the Academy wards before been allocated to a new ward. Duties will include spending time with patients, sitting and engaging in friendly conversation, help hosts with hydration and nutrition and running errands for staff.

A&E Volunteer (Over 18's) - Provide directional support to guide patients to the correct areas within A&E and other parts of the hospital, engage with patients,  restocking.

Response Volunteer - This role will involve working across all departments, i.e. Collecting and delivering notes / swabs / medication / equipment, running errands from various departments / wards.

Spiritual and Pastoral Care (Chaplaincy) Volunteer - To complement the work of our Hospital Spiritual and Pastoral Care team, the Chaplains are 
fortunate to have a group of Spiritual and Pastoral Care volunteers who visit our wards / A&E.

Brew Buddy Volunteer - Supporting staff wellbeing through providing refreshments, delivering a mobile beverage service, managing stock levels and restocking the trolley, being friendly and approachable to colleagues and patients. 

Working for our organisation

Kettering General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Northampton General Hospital and become University Hospitals of Northamptonshire. 

Our Excellence Values 

Compassion 

Respect 

Integrity 

Courageous 

Accountable 

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.