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Trosolwg o'r swydd

We are looking for people for 3 specific volunteer roles within the Trust.

If you are not interested in any of these roles, please DO NOT APPLY.

Ward Volunteer – Spending time with patients, sitting and engaging in friendly. Conversation. Help and assist with hydration. Running errands for staff as and when required. Restocking.

Response Volunteer– ad hoc requests from all over the hospital to support patients, wards, and departments.

Clinic Support Volunteer – Supporting our outpatient clinics to greet and chat with patients and visitors on arrival and during their stay providing a welcoming and relaxing atmosphere. Serving drinks and supporting staff.

We are looking for Response & Clinic Support volunteers Monday to Friday:

AM Shift – start 8.30am and finish at 12.30pm.

PM Shift – starts 12.30am and finish at 4.30pm.

We are looking for Ward Volunteers:

Monday – Sunday 8am – 8pm

IMPORTANT - When you apply, in your supporting information please include the following:

·       Which role do you want to do and why?

·       Why do you want to volunteer at the hospital?

** Please note: If applicants do not meet the criteria, then the application will not be shortlisted. **

Our volunteers are an invaluable part of the hospital team. When you volunteer with us, you help to improve patient experience through supporting staff with patient care.

Prif ddyletswyddau'r swydd

WARD VOLUNTEER

• To greet and chat with patients or visitors on arrival and during their stay, providing a welcoming and relaxing atmosphere.
• Spending time with patients, providing a listening ear and engaging in friendly conversation as appropriate.
• Helping to serve for patients as appropriate under the guidance and supervision of clinical staff.

RESPONSE VOLUNTEER

·       Collecting and delivering notes / swabs / medication / equipment & running errands from various departments / wards

·       Providing a courtesy ‘Meet & Greet’ service (wheelchair training required)

·       Assisting with patient / family video calls on wards.

·       Operating a library service to wards

·       Visiting / chatting to patients who may not have visitors on wards.

·       Support within A&E and Pharmacy departments (over 18’s only with full training)

CLINIC SUPPORT VOLUNTEER

• To greet and chat with patients or visitors on arrival and during their stay, providing a welcoming and relaxing atmosphere.
• Making drinks for patients whilst they wait for their appointments.
• Spending time with patients, providing a listening ear and engaging in friendly conversation as appropriate.

Gweithio i'n sefydliad

Working for our organisation

Volunteering at Kettering General Hospital NHS Foundation Trust is more than just an opportunity to ‘give back’, it is an environment to utilise your skills to help others based on your own experiences, form lifelong friendships with other volunteers and incorporate your wealth of knowledge and experience to shape a fantastic volunteer service.

We want everyone to gain satisfaction from their volunteering in an environment that is inclusive, supportive, stimulating, and friendly. Offering your support

What we look for in a volunteer is:

·       Caring and a good listener

·       Reliable and adaptable

·       Friendly and approachable

Kettering General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Northampton General Hospital and become University Hospitals of Northamptonshire.