Job summary
- Main area
- Medicine
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 264- 6357196-MED-A
- Employer
- Kettering General Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Kettering General Hospital
- Town
- Kettering
- Salary
- £22,816 - £24,336 pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Support Secretary/Audio Typist
Band 3
Job overview
The opportunity has arisen for a Band 3 Support Secretary/Audio Typist within the Planne Medicine Department.
This Role will require excellent organisational, communication and interpersonal skills.
Audio typing skills and a working knowledge of Microsoft Word and Excel are essential.
An understanding of medical terminology is desirable and previous experience of Careflow is advantageous although not essential as training will be provided together with training on the Digital Dictation system.
Main duties of the job
- Undertake clinic typing as and when instructed by the team co-ordinator or relevant Medical Secretary.
- Ensure all typing is completed in line with the Medical Secretariat benchmarks and in the interests of patient care.
- Undertake other clerical duties as delegated by the team co-ordinator/Medical Secretary as and when required.
- Support the Medical Secretary in handling patient, GP and other general enquiries as instructed.
- Ensure all patient notes and reports are organised to enable prompt return to the filing section.
- Assist in meeting administrative targets for the Clinical Administrative Team and the Trust as a whole.
- Ensure maximum data accuracy of patient data at all times.
- Adhere to security and data protection policies of the Trust in respect of access and use of patient data, equipment security etc.
- Maintain confidentiality at all times.
- Use computer, office equipment and telephones to undertake the duties of the post, including the use of Careflow for identification of patients, in-patients, out-patients and waiting list data and tracking in and out of letters and hospital case notes.
- Support patients, GPs and consultants departments etc., by handling clerical duties as 2 allocated by the Medical Secretary/Service Manager by providing effective and efficient service in a polite, positive and courteous manner (and in the absence of the Medical Secretary).
Working for our organisation
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.
Our Excellence Values:
Compassion
Respect
Integrity
Courageous
Accountable
Detailed job description and main responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Person specification
Qualifications
Essential criteria
- GCSE Level Education
- NVQ2 Admin or equivalent
- IT skills - Microsoft Word & Office
Desirable criteria
- Audio Typing
- Medical Terminology
Knowledge/Experience
Essential criteria
- Good Understanding of computer applications
Skills
Essential criteria
- Excellent written & verbal communication skills
- Excellent telephone manner
- Keyboard skills
Desirable criteria
- Able to co-ordinate information between a few sources
- Knowledge of Radiological examinations and terminology
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Elaine Noonan
- Job title
- Service Support Manager
- Email address
- [email protected]
- Telephone number
- 01536 491776
- Additional information
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