Job summary
Employer heading
Corporate Discharge Co-ordinator
Band 4
Job overview
An exciting opportunity has arisen to join the Corporate Complex Discharge Team as a Discharge Co-ordinator.
The Complex Discharge Team provides support for patients who have been identified as needing support from partner organisations for a safe and timely discharge.
The ideal candidate will have excellent people, planning and organisational skills and be able to work under pressure. You will also need to be highly motivated and flexible to work over a 7 day period.
The role will focus on supporting our patients with discharge plans to avoid admission to hospital or to commence planning of discharge care needs from point of admission and you will be supported by a wider Corporate Discharge Team and Ward Clinical Teams.
You will need to demonstrate proactive, enthusiastic, energetic patient centered care planning.
Main duties of the job
Working in collaboration with the multidisciplinary team, the post holder aims to facilitate effective, efficient and safe discharges through admission avoidance in urgent care areas and capture newly admitted patients with complex discharge needs commencing discharge planning through SBAR assessments from the point of admission within Kettering General Hospital. As an enthusiastic and adaptable individual, be able to work proactively whilst championing and promoting #HomeFirst philosophy and supporting the clinical and non-clinical workforce. To have an understanding of the internal escalation process, and how effective discharges can help ensure a proactive and effective organisational response to demand and pressures.
Expected to deliver care and services within the strategic objectives of the organisation and promote the principles of excellent discharge planning and delivery. These principles will recognise the need to promote safe practice; value the beliefs and aims of service users and carers.
Working for our organisation
Detailed job description and main responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Person specification
Qualifications
Essential criteria
- GCSE (or equivalent) Grade C or above in Maths and English
- NVQ 3 or hold a foundation degree. or similar experience
- Care Certificate (or willingness to undertake)
Knowledge & Experience
Essential criteria
- Worked as a band 2 or 3 in a clinical healthcare setting for at least 12 months
- Experience working with members of a multidisciplinary team
- Knowledgeable about health and care issues
Desirable criteria
- Practical knowledge of the discharge process
Skills
Essential criteria
- Understands concept of confidentiality and standards of conduct and care
- Understands and is committed to a caring approach to patients, carers and families
- Working knowledge of electronic patient record (EPR)
- Computer literate with good knowledge of Microsoft packages
- Experience assessing patients and creating a plan for discharge
Desirable criteria
- Evidence of collecting audit data
- Previous experience in inter-agency and customer liaison
Key Competencies & Personal Attributes
Essential criteria
- Evidence of ability to deliver high standard of care
- Being self-aware and able to accept constructive criticism
- Ability to prioritise own workload and take responsibility for patients discharge pathways
- Able to take initiative and work independently with minimal supervision
- Able to work as part of a team
- Good verbal and written communication skills
- Ability to cope under pressure
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Claire Viccars
- Job title
- Discharge Matron
- Email address
- [email protected]
- Telephone number
- 07458113745
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