Job summary
Employer heading
Administrative Assistant - Enhanced Care Team
Band 2
Job overview
An exciting opportunity has arisen to join our well-established Enhanced Care Team as an Admin assistant. In this role, you will provide efficient clerical and administrative support, ensuring the smooth operation of the team by supporting Enhanced Care Team manager. Key duties include managing the ECT patient register, maintaining up-to-date staff records, and assisting with the daily allocation of staff to various wards using the e-rostering system. You will also be responsible for tracking staff 1:1 records, appraisals, and mandatory training, while supporting team meetings, taking minutes, and ensuring administrative targets are met. Maintaining confidentiality and adhering to security and data protection policies is crucial.
Main duties of the job
We are looking for someone who is highly organized, detail-oriented, and proficient in using Microsoft Office, particularly Excel, for data management. Experience in managing staff records and using e-rostering systems is desirable. You will be working in a busy, fast-paced environment, requiring a polite and professional manner in all interactions. This is a fantastic opportunity for someone who thrives in administrative roles and is looking to contribute to a dynamic and supportive team.
Working for our organisation
Detailed job description and main responsibilities
- Undertaking clerical duties as allocated by your line manager providing effective and efficient service in a polite and courteous manner.
· Assist in meeting administrative targets for the team, including supporting meetings and transcribing minutes.
· Use computers, office equipment and telephones to undertake the duties of the post.
· Participate in staff training and monthly meetings
· Ensure maximum data accuracy of data at all times.
· Adhere to security and data protection policies of the Trust in respect of access and use of patient data, equipment security etc
· Maintain ECT patient register on an Excel spreadsheet.
· Recording all auditing data for the data presentation.
· Maintain up to date ECT staff records electronically
· Making arrangements for staff training and team meeting
· Manage and maintain e-rostering including the daily staff allocation to different wards according to the requirement.
· Keep a tracking on staff 1:1 records and appraisals
· Maintain staff mandatory training records
- Maintain confidentiality at all times
Person specification
Qualifications
Essential criteria
- GCSE Level Education or equivalent, IT Skills-Microsoft Office, Educated to NVQ level 2 in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience
Knowledge
Essential criteria
- Demonstrable experience of working within an administrative environment
- Keyboard skills including Microsoft Office 365
Desirable criteria
- Diary management & secretarial experience
Skills
Essential criteria
- Sound verbal communication and interpersonal skills at all levels including excellent telephone skills
- Able to multitask, prioritising workload to meet deadlines
- Ability to work with discretion, sensitivity and maintain confidentiality
- Accuracy and attention to detail
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Binoy Chakkappan
- Job title
- Enhanced Care Team Manager
- Email address
- [email protected]
- Telephone number
- 07814295170
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