Job summary
Employer heading
Patient Service Operative
Band 2
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
People for Patients. Our People, our Patients, our Priority
Job overview
An opportunity has arisen for a dynamic, enthusiastic and caring individual to join our well established team on the Acute Medical Unit.
AMU is a busy 32 bedded acute medical admissions ward, who deliver care to acute patients before discharging them or transferring to specialist wards as appropriate.
We are looking for an individual who has excellent communication skills and that works well within a team. They will support the nursing team to deliver a high standard of patient centred care, so must be able to demonstrate care and compassion.
Main duties of the job
Our successful candidate will assist with the following ;
Food service - They will organise and assist the patients to complete menus, assist with the preparation and giving out of meals and feed patients as required. They will also assist with drinks and snacks in between meals.
Cleaning - They will assist with cleaning schedule and ensure that patients bed spaces are ready for changeover.
Working for our organisation
Our benefits
We offer a range of benefits to support our staff including:
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Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
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27 days holiday rising to 33 days (depending on NHS Trust service)
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A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage.
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A variety of different types of paid and unpaid leave covering emergency and planned leave
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Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
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NHS Car Lease scheme and Cycle to Work scheme
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An extensive range of learning and development opportunities
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Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.[email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.
Person specification
Education, Qualifications and Training
Essential criteria
- Good basic education – reading and writing plus basic numeric skills
- Willingness to complete appropriate qualifications for work related training
Desirable criteria
- Basic understanding of infection control
- Knowledge of NHS & Local Trust
Experience
Essential criteria
- Able to understand and follow written and verbal instructions
- Effective oral and written communication skills
- Basic IT skills
- Flexible approach to work
- Able to work alone and with others as part of a team using initiative
- Previous experience of working with people
Desirable criteria
- Ability to prioritise work of self and others Previous NHS experience
- Previous NHS experience
Aptitude & Personal Qualities
Essential criteria
- Good customer service skills
- Caring disposition
- Kind natured
- A good sense of humour
- Responsible attitude
- Common sense
- Possess excellent personal hygiene standards
- Flexible attitude to work, hours and duties
- Positive can do attitude
- Commitment to learning new skills
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Damilola Oparemi
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01904726170
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