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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Part time - 16 hours per week (To be worked over 4 days)
Job ref
419-6264405-AA-O-A
Employer
York and Scarborough Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Scarborough Hospital
Town
Scarborough
Salary
£22,816 - £24,336 pro rata
Salary period
Yearly
Closing
29/07/2024 23:59

Employer heading

York and Scarborough Teaching Hospitals NHS Foundation Trust logo

Admin Assistant Outpatients

Band 3

Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).

Our Values

  •  We are KIND
  •  We are OPEN
  •  We pursue EXCELLENCE

We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.

 

People for Patients. Our People, our Patients, our Priority

Job overview

An exciting opportunity has arisen in Scarborough Hospital Outpatients Department for a Band 3 Administrative Assistant. 

This post is centered on the clinical activity within the department, managing room bookings, request and cancellations and ensuring that clinics are held in the right rooms at the right time with the right staff and equipment available.  This post is essential to the effective running of the department.

You will need excellent communication and organizational skills and be willing to learn and develop new skills.  You will need to be able to demonstrate the ability to work independently and be willing to be adaptable and flexible to meet the needs of this very busy department.

We are looking for a colleague who is positive, approachable, friendly, and able to work as part of a team, but also shows initiative and has a flexible and patient centred approach.

Main duties of the job

  • Knowledge/awareness of confidential information and record keeping.
  • Providing administrative support for the team.
  • Dealing with enquiries from other healthcare professionals and patients via email / phone / in person.
  • General administration to support the smooth running of the service, maintaining paper & electronic room planners. Populating weekly clinical activities.
  • To use the Trust's CPD (Core Patient Database) system and other data bases for which full training will be provided.

Working for our organisation

Our benefits

We offer a range of benefits to support our staff including:

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have

made a statement of intent to support all Defence personnel, including with applications for employment.

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else

Person specification

Knowledge, Training & Experience

Essential criteria
  • Educated to GCSE Level or equivalent. Maths and English at C or above – or equivalent qualification/demonstrable experience.
  • Word Processing and Computer literacy skills to RSA3/NVQ3 Level
  • Previous Secretarial/ Administrative experience (6 months minimum)
Desirable criteria
  • Previous Office/Administrative experience in an NHS environment
  • ECDL qualification
  • Experience of dealing with confidential information.

Skills

Essential criteria
  • Able to organise & prioritise own workload
  • Able to function effectively as part of a team.
  • Possess a range of communication skills.
Desirable criteria
  • Supervisory skills

personal attributes

Essential criteria
  • Self disciplined/motivated to function independently

Employer certification / accreditation badges

Good Business CharterVeteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNational Preceptorship for Nursing Quality Mark

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Alex Bailey
Job title
Senior Outpatient Sister
Email address
[email protected]
Telephone number
01723 342612
Additional information

Please contact Sister Paula Ibbotson on 01723 342062,  if Alex Bailey is unavailable.

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