Job summary
Employer heading
Care Support Worker - various areas including adult wards
Band 2
Job overview
Recruiting to adult inpatient wards (surgical, medical and care of the elderly) plus other clinical areas (to be discussed at interview)
We are looking for individuals who are capable of providing compassionate care to patients in a busy, challenging and rewarding environment. Care experience preferred, full training and induction provided.
Watch this video to find out more about the role:
The role of a Care Support Worker at Harrogate and District NHS Foundation Trust - YouTube
***Please note we cannot offer Skilled Worker visa sponsorship for Care Support Worker roles***
This is a full time role and will require full flexibility in terms of working a mix of weekdays, weekends, bank holidays, days and nights (see times below). Unfortunately we cannot offer fixed days or shifts.
Main duties of the job
Our Care Support Workers carry out assigned tasks involving direct patient care supervised by a Registered Nurse. You will work as an integrated member of the team, assisting with nursing procedures according to agreed policies.
You will maintain the patient's dignity and self-respect at all times and achieving a high standard of care.
Our Care Support Workers have an allocated team but they may be expected to work in different areas within the hospital as required.
You will be accountable for ensuring the highest standard of care is delivered and will constantly promote: patient safety, effective care and a positive patient experience at each stage of the patient’s journey.
Our Care Support Workers are expected to work a combination of days, nights and weekends including Bank Holidays and Christmas Day.
- Early – 07:15 to 15:15
- Late – 12:15 to 20:15hrs
- Night – 19:45hrs to 07:45hrs
- Long Day – 07:15hrs to 20:15h
Working for our organisation
At Harrogate and District NHS Foundation Trust we provide ‘outstanding’ care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture – our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference and Team of the Month Awards plus the Christmas Oscars.
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
When joining us a Care Support Worker, we also have a range of development opportunities you can access too, just to name a few there is:
- An opportunity to complete the Care Certificate
- The RCN Introduction to Leadership Programme
- Access to Nursing course
Detailed job description and main responsibilities
We provide you will all the training you need to provide outstanding care to patients.
- Bathing of patients in bed and in the bathroom including the knowledge of the correct use of bath aids.
- Following instructions, assisting with moving, turning and positioning the dependent patient, having knowledge of the correct use of moving and handling equipment.
- Assisting with care given to pressure areas of patients and the appropriate use of pressure relieving devices.
- Assisting the patient with their personal hygiene needs, ensuring privacy and dignity is maintained and promoting independence.
- Assistance with feeding patients and preparing patients prior to meals, including assisting patients to order their meals from the menus. Assisting the patients to maintain adequate oral fluid intake and accurate record keeping.
- Assisting patients to dress and undress.
- Assisting with toileting and escorting patients to and from the toilet
- Making beds, including stripping of bed linen
- Assisting in the care of terminally ill patient and with the performance of the Last Offices
GENERAL REQUIREMENTS
- Assist with maintaining cleanliness of patients' furniture
- Delivery requests between departments, answering the telephone and taking messages when required
- Assisting with the reception and care of patients and relatives and all visitors to the wards
- Assist with filing, completing records and paperwork.
COMMUNICATION
- Reporting conditions of patients to nursing staff in charge of the ward.
- Reporting mishap or accident to nursing staff in charge of the ward using risk incident reporting as appropriate.
- Dealing with patients with sensory impairment in a sensitive and appropriate manner.
PERSONNEL
- Maintain confidentiality at all times - on and off duty
- Be aware of the safety regulations regarding fire precautions
- Be aware of the Health and Safety at Work Act and the Environmental Health Regulations and COSHH.
EDUCATION
- Attend mandatory training
- Attend Orientation and in-service training programmes as requested
- Maintain awareness of ward policies and procedures.
- Assisting the Registered Nurse in undertaking surveys or audit as necessary.
- Attend all training sessions, complete work based activities and keep up to date all documentation to meet Care Certificate requirements
MANAGEMENT OF RESOURCES
- Observe a personal duty of care when handling patient’s personal possessions. And the procedure for safekeeping.
- Assist in monitoring and managing stock control/stock levels
- Awareness of the effective use of resources
Person specification
Qualifications
Essential criteria
- Able to demonstrate a good standard of literacy and numeracy.
Experience
Essential criteria
- Describes their interest in caring for patients in a hospital
Desirable criteria
- Experience in working as a Care Support Worker
Personal attributes
Essential criteria
- Explains an understanding of HDFT's values
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Lesley Danby
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 01423 885959
List jobs with Harrogate and District NHS Foundation Trust in Nursing and Midwifery or all sectors