Job summary
- Main area
- Medical Records
- Grade
- Band 3
- Contract
- Permanent
- Hours
- 37.5 hours per week (Full Time)
- Job ref
- 421-PSC-1304M
- Employer
- Harrogate and District NHS Foundation Trust
- Employer type
- NHS
- Site
- Harrogate District Hospital
- Town
- Harrogate
- Salary
- £22,816 - £24,336 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 15/07/2024 23:59
Employer heading
![Harrogate and District NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/161.png)
Patient Pathway Co-ordinator
Band 3
Job overview
The Planned and Surgical Care Directorate are looking for a Patient Pathway Co-ordinator who can help us deliver an efficient, high quality medical records service across the Trust. This role is essential to providing safe care to our patients by ensuring that medical records are in the right place at the right time for patients to be treated and then returned to the correct storage location. This role is a senior member of the team, providing leadership and guidance to our clerical officers and apprentices. The role will be key to helping us achieve our targets.
Main duties of the job
The post requires an efficient, caring and proactive individual with an appreciation and understanding of the confidential nature of the work.
Applicants should be able to demonstrate accuracy and attention to detail, be excellent communicators with good telephone skills and have the ability to meet deadlines on a daily basis whilst maintaining a positive approach, and providing a quality service that supports our patient care.
Working for our organisation
This role provides a great insight into the NHS and requires excellent inter-personal skills when communicating with patients and members of staff at all levels within the Trust.
Values lie at the heart of who we are, what we do and the culture we want to establish, having a direct impact upon both colleagues and the public we service. Our values are Kindness, Integrity, Teamwork and Equality.
Candidates new to the NHS will receive 27 days holiday, plus bank holidays and a number of benefits such as NHS pension, discount at selected shops and restaurants and opportunities for promotion across the Trust.
Detailed job description and main responsibilities
Main responsibilities:
- Clinic Creation/Changes
- Management of clinics which includes clinic cancellations, reappointment of cancelled appointments and checking availability of clinic slots.
- Supporting the Team Leader to monitor capacity and manage both new and follow up waiting lists.
- Cash up clinics and making follow ups
- Training staff.
- Providing annual leave cover for Team Leader
For further information on this position please see the Job Description and Personal Specification attached.
Person specification
Qualifications
Essential criteria
- A good standard of general education to GCSE level (5 GCSE grade A*-C) or equivalent
Experience
Essential criteria
- Previous experience of booking outpatient appointments
Knowledge
Essential criteria
- Ability to maintain confidentiality at all times
- Experienced iCS and ERS user
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Chris Siswick
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 01423 555428
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