Job summary
- Main area
- ED
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 25 hours per week (Day and Night shifts will be required in this role.)
- Job ref
- 421-LTUC-1330M
- Employer
- Harrogate and District NHS Foundation Trust
- Employer type
- NHS
- Site
- Harrogate Hospital
- Town
- Harrogate
- Salary
- £22,816 - £24,336 per annum pro rata
- Salary period
- Yearly
- Closing
- 24/07/2024 23:59
Employer heading
ED Reception Clerk
NHS AfC: Band 3
Job overview
An exciting opportunity has arisen at Harrogate District Foundation Trust to Join the Emergency Department team as a Reception Clerk.
If you have fantastic communication skills and confident working on a computer and want to make a difference , we want to hear from you.
Main duties of the job
The post holder will be required to provide a professional, efficient and comprehensive reception service within the department’s reception desk, fulfilling all necessary reception, clerical, administrative and general tasks required to facilitate and record patient treatment using paper based health records and information technology systems.
- Be familiar with, and work to, the protocols and policies of the Emergency Department and Trust policies.
- Closely liaise with other disciplines while remaining courteous to provide reliable and quality service to patients, relatives and carers, healthcare professionals, internal departments and outside organisations
- Be aware of the Health and Safety aspects of staff and patients and to promote a safe environment to work in
- Commit to further training as required by the role and when competent to, assist in the training of others.
Working for our organisation
At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference and Team of the Month Awards.
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Detailed job description and main responsibilities
The main aspects of the job involve first contact with Emergency Department patients.
This involves being able to communicate effectively with the patients while recording essential information onto IT systems efficiently.
You will work closely with a large multi disciplinary team including doctors, nurses and other allied health professionals.
For further information, please see attached Job Description and Person Specification or contact Tom Gill on [email protected].
Person specification
Qualifications
Essential criteria
- • Able to demonstrate a good standard of literacy and numeracy.
Desirable criteria
- • NVQ Qualification.
Experience
Essential criteria
- • An interest in health care work.
Desirable criteria
- • Experience in working in a health care environment.
Skills
Essential criteria
- • Basic IT skills.
- • Good verbal and written communication skills.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tom Gill
- Job title
- ED Service Manager
- Email address
- [email protected]
- Additional information
Dan Ward - ED Clerk Coordinator
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