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Job summary

Main area
Administrative and Clerical
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
421-CORP-1176R-B
Employer
Harrogate and District NHS Foundation Trust
Employer type
NHS
Site
Harrogate District Hospital
Town
Harrogate
Salary
£22,816 - £24,336 per annum pro rata
Salary period
Yearly
Closing
24/07/2024 23:59

Employer heading

Harrogate and District NHS Foundation Trust logo

Private Patient Administrator

NHS AfC: Band 3

Job overview

To work as part of the Harrogate Harlow administrative team providing administrative support of a high standard.  Demonstrates due diligence whilst maintaining and promoting effective working practices commensurate with the post.  Maintains confidentiality relating to the welfare and treatment of patients and staff at all times

Main duties of the job

  • Is responsible for dedicated outpatient clinics ensuring that at all times a high quality service is provided to patients, consultants and their staff.
  • Ensures that all clinic slots are filled appropriately maximising clinic usage.
  • Monitors effectiveness of clinic lists, following consultation re-profiles clinics, where necessary, ensuring on a daily basis the smooth running of all outpatient clinics.

For a full list please see attached the job description

Working for our organisation

At Harrogate and District NHS Foundation Trust we provide ‘outstanding’ care to both our patients and our staff.  We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development. 

  • An inclusive and supportive culture – our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
  • Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
  • Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
  • Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

Detailed job description and main responsibilities

For more information please see the job description attached and for any questions please contact Linda Cole on [email protected] or 01423 555725

Person specification

Experience

Essential criteria
  • Previous recent experience of working in a clerical / administrative role within Private Healthcare
  • Experienced in offering excellent customer service within a patient facing role
  • Ability to work under pressure to meet tight deadlines in a busy environment
Desirable criteria
  • Working knowledge of Microsoft Office, Word for Windows and internet/web skills or equivalent.
  • 3 GCSEs or equivalent including English at Grade C or above

Employer certification / accreditation badges

We are a Living Wage EmployerApprenticeships logoMenopause Friendly EmployerAge positiveHSJ Best places to workMindful employer.  Being positive about mental health.Disability confident employerNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Linda Cole
Email address
[email protected]
Telephone number
01423 555725
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