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Job summary

Main area
Admin
Grade
NHS AfC: Band 5
Contract
Fixed term: 6 months (n/a)
Hours
Full time - n/a
Job ref
421-PSC-1755S
Employer
Harrogate and District NHS Foundation Trust
Employer type
NHS
Site
Harrogate district hospital
Town
Harrogate
Salary
£29,970 - £36,483 Per annum
Salary period
Yearly
Closing
09/01/2025 23:59

Employer heading

Harrogate and District NHS Foundation Trust logo

Deputy Patient Pathway Manager

NHS AfC: Band 5

Job overview

The Patient Pathway team provides high quality services consisting of managing outpatient waiting list performance, health records management, patient access to outpatient appointments and information governance that support HDFT’s short and long-term planning process and meet the needs of the Trust, Monitor, Department of Health and Local Health Community.
 
The team is responsible for:

·         Maintaining Outpatient clinics on the Patient Administration System

·         Managing the appointments system

·         Preparing health records for outpatient clinics

·         Providing reception cover for key desks across the Trust

Main duties of the job

Please see attached job description for main duties of the job

 

The team is responsible for:

·         Maintaining Outpatient clinics on the Patient Administration System

·         Managing the appointments system

·         Preparing health records for outpatient clinics

·         Providing reception cover for key desks across the Trust

Working for our organisation

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East. 

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you! 

We offer colleagues:

  • A supportive culture so colleagues can bring their whole selves to work.
  • Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
  • Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service. 

Please note:

  • Due to high levels of interest, posts may close early if we reach a sufficient number of applications
  • Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application. 
  • Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.  
  • All job offers are subject to satisfactory pre-employment checks.

Detailed job description and main responsibilities

Please see the attached job description for the main responsibilities of the post.  For more information please contact Chris Siswick at [email protected]

Person specification

essential

Essential criteria
  • Experience of managing performance and access targets
  • Experience of managing patient pathways and waiting lists
  • Experience of managing performance and access targets
Desirable criteria
  • Degree-level qualification or relevant experience.

Employer certification / accreditation badges

We are a Living Wage EmployerApprenticeships logoMenopause Friendly EmployerAge positiveHSJ Best places to workMindful employer.  Being positive about mental health.Disability confident employerNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Chris Siswick
Job title
Service Manager
Email address
[email protected]
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