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Prif leoliad
Community Mental Health Team Administrator
Gradd
Band 4
Contract
Parhaol: Full time 37.5 hours per week between the core hours of 8am - 5pm Monday - Friday
Oriau
  • Llawnamser
  • Gweithio hyblyg
37.5 awr yr wythnos (Between 8am - 5pm weekdays depending on the needs of the service)
Cyfeirnod y swydd
246-ESU6465474
Cyflogwr
Norfolk and Suffolk NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Coastal CMHT
Tref
Suffolk
Cyflog
£25,147 - £27,596 gross per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
25/07/2024 23:59
Dyddiad y cyfweliad
30/07/2024

Teitl cyflogwr

Norfolk and Suffolk NHS Foundation Trust logo

Senior Clinical Team Administrator - Dementia Intensive Support Team

Band 4

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

Trosolwg o'r swydd

We have an exciting opportunity in our Dementia Intensive Support Team for a full time Senior Clinical Team Administrator.

The successful applicant would work closely with the clinical and management, medical  team for DISTE, but would also be part of our wider admin team at Walker Close, potentially covering other areas when needed.

This role would suit somebody that is interested in developing their leadership skills  whilst working in a challenging, fast paced environment where every day is different and offers new opportunities for learning.  

The successful applicant must reflect our Trust values and have a positive can do attitude. To  work well as part of a team but also to be able to make decisions working on your own initiative. To demonstrate good leadership qualities, to support and supervise admin, to  prioritise and delegate workload in order to achieve goals and to meet deadlines is essential.

 Efficient time management and good planning is crucial to this role to allow the best quality of service for our patients and clinicians.

Prif ddyletswyddau'r swydd

As part of this role you will provide support for the Clinical Team Leader, nursing staff and Medics whilst overseeing that the daily administrative  procedures run smoothly, and data is kept up to date in an accurate and timely manner.   

You will need to have an understanding of  the importance of HR procedures and  will have supervisory responsibility for a small number of the admin in the team. 

Preferably, you should have experience of patient software systems although training on Lorenzo (patient administration system) will be given.  It is essential to have good typing skills and a good knowledge of Microsoft Word, Excel and Outlook.

Knowledge or experience of NHS working would be desirable. Applicants must have the ability to work to tight deadlines, to demonstrate clear and effective communication skills, and apply attention to detail whilst maintaining confidentiality and professionalism at all times.

Gweithio i'n sefydliad

Benefits:

Benefits included with this role are:-

  • NHS pension
  • A comprehensive in house & external training programmes
  • Career progression
  • Starting annual leave of 27 days per annum increasing to 33 days per annum, based on length of service (plus paid bank holidays)
  • Staff physio service
  • NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Please visit our Facebook and Twitter page @NSFTjobs

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

  • Provide secretarial / administrative support to the clinical team, ensure the workload is prioritised to ensure patient safety and meet quality standards. 
  • Tasks from the CTL – this includes, HR form changes, updating the electronic system ESR,   room bookings and cancellations, any adhoc tasks, away day attendance/preparation, note taking.
  • Taking minutes for meetings and attending meetings as required
  • Note taking for investigations, organising and sending letters and reports
  • Typing up letters and reports for Medics, including audio typing
  • Supporting and engaging with HR procedures, 
  • Keeping personnel files up to date
  • Live typing in patient reviews
  • Provide supervision, support appraisals and training to a number of identified (lower banded) admin staff.
  • Deal effectively with all types of patient referrals liaising directly with General Practitioners, clinical and medical staff from other areas, service users and their relatives. 
  • Manage and re-arrange team appointment systems and diaries.
  • Complete audits as required
  • Logging IT /Maintenance jobs
  • New starters - provide support and access to IT systems
  • Salto access and unlocking/re-setting smart cards
  • Providing cover to other areas as needed.
  • Archiving

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Manyleb y person

Experience

Meini prawf hanfodol
  • Ability to work with senior members of staff across a large organisation
  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
Meini prawf dymunol
  • Staff supervision / appraisal process (2)
  • Knowledge of electronic trust system

Skills

Meini prawf hanfodol
  • ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.

Qualifications

Meini prawf hanfodol
  • NVQ 2 Customer Services or working towards
  • NVQ 3 Business Administration or equivalent or willing to work towards.
  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level.
Meini prawf dymunol
  • Knowledge of Trust electronic system
  • ECDL

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthWomens Staff Network

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Simone Youell
Teitl y swydd
Clinical Team Leader
Cyfeiriad ebost
[email protected]
Rhif ffôn
01473 279200
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg