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Prif leoliad
Senior Patient Liaison Assistant - Patient Transport Services Hertfordshire
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
  • Llawnamser
  • Rhan-amser
37.5 awr yr wythnos (Various shifts between the hours of 06:00 - 22:00 Monday to Sunday)
Cyfeirnod y swydd
247-PTS-DCPlnS-0624
Cyflogwr
East of England Ambulance Service Trust
Math o gyflogwr
NHS
Gwefan
Stevenage Ambulance Station
Tref
Stevenage
Cyflog
£22,816 - £24,336 per annum pro rata + Unsocial hours payments
Cyfnod cyflog
Yn flynyddol
Yn cau
08/07/2024 23:59

Teitl cyflogwr

East of England Ambulance Service Trust logo

Day Controller Planner/SPLA Stevenage Control Room

NHS AfC: Band 3

Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.

#WeAreEEAST

We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).
Please visit our recruitment support page  for advice on completing your application.

Trosolwg o'r swydd

We are looking for a dynamic thinker to support our local planning of patient journeys.  The role involves effectively planning patient journeys to and from home  / health care setting using our cleric system and against set key performance indicators.

Our patients have varying clinical and mobility needs, some of our patients travel regularly with us into renal and oncology units. Our patients and staff are our priority, ensuring we show care, compassion and empathy. 

You will need a calm approach under pressure, have geographical knowledge of  West Essex and outlying areas.  Customer service skills are also key as you will be liaising with patients, clinics and our staff, keeping calm under pressure and following the Trust's vision and values.

 

Prif ddyletswyddau'r swydd

Responsible for the planning of transport for future dates. Responsible for the control of ambulance service resources for the current day. To ensure all patients on our transport get home as quickly as possible.

Full training is provided, the role will work on a shift basis covering a range of shifts between 0600 - 2200hrs 7 days a week.  You will be required to have some flexibility and be reliable.

 

Gweithio i'n sefydliad

 We deliver the patient transport services in Cambridgeshire, Bedfordshire, Hertfordshire, north and west Essex.

Our vision is underpinned by four goals:

  • Be an exceptional place to work, volunteer and learn
  • Provide outstanding quality of care and performance
  • Be excellent collaborators and innovators as system partners
  • Be an environmentally and financially sustainable organisation

We will aim to make the Trust a place where all who work and access our services are free from all forms of discrimination and where the diversity of our staff patients, visitors and service-users is recognised as a key driver of our success and is openly valued and celebrated.

 

 

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please see the attached Job Description and Person Specification for further details of the role of SPLA 

Manyleb y person

Qualification

Meini prawf hanfodol
  • English and Math Grade C or equivalent/experience
Meini prawf dymunol
  • Experience in the role as SPLA

Skills

Meini prawf hanfodol
  • Excellent Organisation and Communication Skills
  • Experience of organising and prioritising workload
Meini prawf dymunol
  • Experience in resource management

Knowledge

Meini prawf hanfodol
  • Knowledge of Geographic areas
Meini prawf dymunol
  • Knowledge of PTS
  • Knowledge of GRS and Cleric System

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible WorkingDyslexia Award LogoArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Max Page
Teitl y swydd
Service Delivery Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07720592428
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg