Crynodeb o'r swydd
- Prif leoliad
- Senior Patient Liaison Assistant - Patient Transport Services Hertfordshire
- Gradd
- NHS AfC: Band 3
- Contract
- Parhaol
- Oriau
- Llawnamser
- Rhan-amser
- Cyfeirnod y swydd
- 247-PTS-DCPlnS-0624
- Cyflogwr
- East of England Ambulance Service Trust
- Math o gyflogwr
- NHS
- Gwefan
- Stevenage Ambulance Station
- Tref
- Stevenage
- Cyflog
- £22,816 - £24,336 per annum pro rata + Unsocial hours payments
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 08/07/2024 23:59
Teitl cyflogwr
![East of England Ambulance Service Trust logo](https://static.trac.jobs/employer-logos/523.png)
Day Controller Planner/SPLA Stevenage Control Room
NHS AfC: Band 3
Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.
#WeAreEEAST
We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).
Please visit our recruitment support page for advice on completing your application.
Trosolwg o'r swydd
We are looking for a dynamic thinker to support our local planning of patient journeys. The role involves effectively planning patient journeys to and from home / health care setting using our cleric system and against set key performance indicators.
Our patients have varying clinical and mobility needs, some of our patients travel regularly with us into renal and oncology units. Our patients and staff are our priority, ensuring we show care, compassion and empathy.
You will need a calm approach under pressure, have geographical knowledge of West Essex and outlying areas. Customer service skills are also key as you will be liaising with patients, clinics and our staff, keeping calm under pressure and following the Trust's vision and values.
Prif ddyletswyddau'r swydd
Responsible for the planning of transport for future dates. Responsible for the control of ambulance service resources for the current day. To ensure all patients on our transport get home as quickly as possible.
Full training is provided, the role will work on a shift basis covering a range of shifts between 0600 - 2200hrs 7 days a week. You will be required to have some flexibility and be reliable.
Gweithio i'n sefydliad
We deliver the patient transport services in Cambridgeshire, Bedfordshire, Hertfordshire, north and west Essex.
Our vision is underpinned by four goals:
- Be an exceptional place to work, volunteer and learn
- Provide outstanding quality of care and performance
- Be excellent collaborators and innovators as system partners
- Be an environmentally and financially sustainable organisation
We will aim to make the Trust a place where all who work and access our services are free from all forms of discrimination and where the diversity of our staff patients, visitors and service-users is recognised as a key driver of our success and is openly valued and celebrated.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see the attached Job Description and Person Specification for further details of the role of SPLA
Manyleb y person
Qualification
Meini prawf hanfodol
- English and Math Grade C or equivalent/experience
Meini prawf dymunol
- Experience in the role as SPLA
Skills
Meini prawf hanfodol
- Excellent Organisation and Communication Skills
- Experience of organising and prioritising workload
Meini prawf dymunol
- Experience in resource management
Knowledge
Meini prawf hanfodol
- Knowledge of Geographic areas
Meini prawf dymunol
- Knowledge of PTS
- Knowledge of GRS and Cleric System
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Max Page
- Teitl y swydd
- Service Delivery Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07720592428
Rhestr swyddi gyda East of England Ambulance Service Trust yn Gwasanaethau gweinyddol neu bob sector