Job summary
- Main area
- Hear & Treat
- Grade
- Band 6
- Contract
- Permanent: Rota
- Hours
- Full time
- Part time
- Home or remote working
- Job ref
- 247-AOC-RCAdv-0724
- Employer
- East of England Ambulance Service Trust
- Employer type
- NHS
- Site
- Remote Working
- Town
- Remote Working
- Salary
- £35,392 - £42,618 per annum + Incentives
- Salary period
- Yearly
- Closing
- 24/07/2024 23:59
Employer heading
Remote Clinical Advisor (Validator) - Agile Working
Band 6
Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.
#WeAreEEAST
We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).
Please visit our recruitment support page for advice on completing your application.
Job overview
Embrace Agile Working
We are seeking ambitious, proactive, and forward-thinking Paramedics, Nurses (Adult & Paediatric) to join our Clinical Assessment Service (CAS). In today's dynamic healthcare landscape, flexibility is key. We are excited to offer agile working options, allowing you to balance your personal and professional life effectively.
As an Agile Clinical Advisor (Validator), you will be a vital part of our team supporting our Emergency Operations Centres (EOCs). The role intercepts lower acuity and appropriate 999 calls to provide advice and arrange for appropriate care pathways. Our aim is to reduce ambulance demand and Emergency Department admissions safely. You will be an integral part of our team in developing a multi-disciplinary approach to 999 services.
We will offer a variety of contract types including full or part-time positions and remote working
Main duties of the job
Main Responsibilities:
- Clinical accountability for patients calling 999.
- Work as an autonomous practitioner to provide high quality complex clinical triage.
- Provide appropriate emergency response or referral to an alternative care pathway safely using knowledge, skills, critical thinking, and professional judgement supported by clinical assessment software.
- Collaborate with a multi-disciplinary team to reduce ambulance demand and A&E admissions.
- Maintain high standards of clinical triage.
- Collaborate with external agencies to achieve successful outcomes.
Essential Criteria:
- 2 years post-registration experience in a clinical environment
- Experience in A&E, Medical, or Primary Care settings
- Demonstrable experience in telephone triage
- Previous experience in making autonomous clinical decisions.
- Able to deal effectively with highly distressed callers
- High level of IT and telephony proficiency
- Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment.
- Demonstrable commitment to continual professional development
- Recognise the importance of audit, evaluation, and Clinical Governance
Working for our organisation
NHS Pension: Secure your financial future with our comprehensive NHS pension plan.
- Initial Remote Induction & in-room mentoring: Get started seamlessly with our agile training program.
- Training and Development Opportunities: We invest in your growth and offer pathways for advancing your career.
- Flexible Contracts: Choose from full-time or part-time, with agile working
Make a Difference, Join Us! It is time for change.......
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Person specification
Qualifications
Essential criteria
- Currently has Nursing registration with NMC or Paramedic registration with HCPC AND 2 years post registration experience in a clinical environment.
- Experience in the field of A&E, Medical or Primary Care setting
- Previous experience in telephone triage
Able to handle stress
Essential criteria
- Able to deal effectively with highly distressed callers
Personal Skills
Essential criteria
- High level of I.T and telephony dexterity
- Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment
- Experience of audit, evaluation and Clinical Governance
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Clinical Workforce Manager
- Job title
- Clinical Workforce Manager
- Email address
- [email protected]
- Telephone number
- 01234779203
- Additional information
option 4
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