Job summary
- Main area
- Hear & Treat
- Grade
- Band 6
- Contract
- Permanent: Rota
- Hours
- Full time
- Part time
- Job ref
- 247-EOC-CliniA-0724
- Employer
- East of England Ambulance Service Trust
- Employer type
- NHS
- Site
- Norwich or Chelmsford AOC
- Town
- Norwich or Chelmsford
- Salary
- £35,392 - £42,618 per annum + Incentives
- Salary period
- Yearly
- Closing
- 24/07/2024 23:59
Employer heading
EOC Clinical Advisor (Validator)
Band 6
Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.
#WeAreEEAST
We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).
Please visit our recruitment support page for advice on completing your application.
Job overview
The Trust is looking to appoint Clinical Advisor EOC (Validators) to work in the Clinical Assessment Service in the Emergency Operations Centres in Bedford, Norwich & Chelmsford.
We are looking for Paramedics, Nurses (Adult & Paediatric)
We are looking for full or part time permanent staff, for our permanent relief or Core Rotas.
Main duties of the job
This role intercepts lower acuity and clinically appropriate 999 calls, providing advice and arrange for safe and appropriate care pathways for these patients. The over-riding aim is to appropriately and safely reduce 999 ambulance demand and A&E admissions. The candidate will be an integral part of the evolution and establishment of a Regional CAS that will develop a multi-disciplinary approach to 999 call interception as well as routine triage of non-emergency 999 calls. The successful applicant must hold an NMC nursing registration OR HCPC registered paramedic.
Working for our organisation
Excellent communication and listening skills are essential within this role. You will need to have good keyboard skills, be able to work autonomously or as a member of a team and effectively manage your time whilst under conflicting demands.
Detailed job description and main responsibilities
To take Clinical accountability for patients calling 999, working as an autonomous practitioner and provide high quality complex clinical triage using knowledge, skills, critical thinking and professional judgement supported by clinical assessment software.
To consult on caller symptoms to ensure the appropriate emergency response or referral to an alternative care pathway is made. To work with other external agencies to increase successful Heat & Treat outcomes.
Person specification
Knowledge & Experience
Essential criteria
- Currently has Nursing registration with NMC or Paramedic registration with HCPC AND 2 years post registration experience in a clinical environment.
- Experience in the field of A&E, Medical or Primary Care setting.
- Previous experience of face to face or telephone triage
Able to handle distress
Essential criteria
- Able to deal effectively with highly distressed callers.
Personal Skills
Essential criteria
- High level of I.T and telephony dexterity.
Personal Aptitude
Essential criteria
- Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment
- Experience of audit, evaluation and Clinical Governance
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Clinical Workforce Manager
- Job title
- Clinical Workforce Manager
- Email address
- [email protected]
- Telephone number
- 01234779203
- Additional information
option 4
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