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Job summary

Main area
Admin
Grade
Band 4
Contract
Fixed term: 12 months (Fixed tem)
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
246-COR6256213
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
Norfolk & Suffolk Trust wide
Town
Norwich
Salary
£25,147 - £27,596 gross per annum (pro rata)
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Discharge Co-ordinator

Band 4

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

Job overview

An exciting 12 month fixed term contract has become available within the Bed Mangement Team. The post is based in Woodlands across Adult and Older Persons services working with the wider MDT and third sector agencies to facilitate discharges from acute services. The wider team is based throughout the Trust covering Adult and Older Persons services alongside Bed Management colleagues. This position opens up the opportunity to work within the discharge process and become familiar with services that will assist with discharge from hospital including working with Local Authorities and third sector organisations. Skills around problem solving and prioritisation are key within this role. 

Main duties of the job

  • Take part in on going assessments of service users with the multi-disciplinary team
  • Assess, plan, deliver and evaluate service users’ needs in conjunction with a registered professional
  • Deliver care within the sphere of the Care Programme Approach, including the importance of working with carers
  • To act as the key liaison person between the hospital and patients home on discharge
  • Able to work independently on own initiative to meet the needs of services users
  • Deliver person centered care
  • Liaise with external organisations as required promoting partnership working to ensure holistic care
  • Have an understanding of Social Care requirements and legislation including referrals, carers’ assessments and self-directed support such as individualised budgets, providing input and assistance as required
  • Attend and contribute to MDT/CPA review
  • To undertake a limited amount of co-ordination for CHC funded patients at home.
  • Take part in and contribute to ongoing review of risk assessments, recognising and responding to any changes.
  • Ensure service users’ needs are accurately reflected in health record documentation.
  • Assist service users and carers to access information
  • Demonstrate an understanding of pharmacology including the ability to discuss

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.


Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.


Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. 

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person specification

Qualifications

Essential criteria
  • Assistant Practitioner Foundation Degree

Experience

Essential criteria
  • Clear knowledge of the discharge process
  • Working knowledge and understanding of CPA process

Skills

Essential criteria
  • Ability to work both autonomously and as part of a team
  • Ability to manage time effectively and prioritise own workload
Desirable criteria
  • Ability to think and work laterally

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthWomens Staff Network

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kelly Reynolds
Job title
Trust Wide Discharge Lead
Email address
[email protected]
Telephone number
07787894309
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